callcenter

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They said what?! This topic explores the daily things that call center employees experience first hand. Customer service isn't always easy but be sure to join the conversation or check out what others have to say!
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tyanne burton
4 months ago

Looking for remote customer service Job

I am a very hard working individual and I have alot I of customer service experience as we as call center and I am looking for a remote job from Amazon.

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Tricia Hendrix
Community Specialist
4 months ago

Work from home for Liberty Mutual!

Do you love to make people happy? Are you an expert problem solver? Do you want to get PAID for your training and work from home???

A customer service representative is needed at Liberty Mutual!

Make up to $43,500.00 a year

Responsibilities:

  • Help customers in their time of need by building rapport, responding to, and resolving inbound phone calls in a fast-paced call center environment. This is done by identifying and providing services and solutions to their questions regarding renewals, coverage, eligibility, billing, and policy changes.
  • Deliver expertise by identifying and analyzing customer and agent needs to ensure high satisfaction, growth and retention of business.
  • Provide counsel, guidance and suggestions to our customers to adequately cover and protect what they value most. This is done by using upselling and cross-selling sales skills to educate customers and agents on new and existing insurance products & services.
  • Uphold our customer care standards by achieving individual goals on call quality, handle time, lead transfer ratio, adherence, first call resolution, and reliability.
  • Maintain and tracks accurate data in various computer systems.

Training

The call center class begins on Monday, August 16th, 2021. Our hours of operation are from Sunday through Saturday, 7:00am-12:15am PST. They their customers 24 hours a day/7 days a week/365 days a year so our customer service representatives need to be flexible to work within the hours of operation, plus weekends and holidays.

Through the company's paid 10 week training program, you will learn about insurance policies, regulations, servicing, and what it takes to demonstrate our Quality Standards and Common Purpose, delighting our customers and agents every step of the way. Training hours are from 8:00am-4:30 pm, Monday through Friday. This includes formal classroom instruction, assessments, and testing to pass the Personal Lines Licensing exam, which is a requirement for this role.

Location:

Preferred locations for this position are states within the Mountain Time or Pacific Time Zones.

The following states/districts are excluded from eligibility at this time:

Alaska, California, Hawaii, Illinois, Kentucky, Louisiana, Michigan, Montana, Nevada, New York, Washington DC, West Virginia.

Qualifications:

  • Associate`s degree in a business related field or equivalent training required.
  • Minimum of 6 months related work experience required,
  • Customer service experience preferred.
  • Ability to review, record and organize written data from a variety of sources with no pre-established format.
  • Excellent oral, written and interpersonal communication skills, and the capacity to multi-task in a structured work environment are required.
  • Ability to handle confidential and proprietary information is critical.
  • Proficiency with computers is mandatory.
  • Knowledge and ability to use Microsoft office tools is necessary.
  • Must have a clear understanding of the organization's policies, standards and procedures to guide customer interactions.
  • Appropriate licenses up hiring/training, along with passing
  • Proficiency Assessments is required.

Are you interested?

Get started and APPLY HERE

#workfromhome #nationwideusa #hiringnews #LibertyMutual

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4 months ago

Where can I find a legit secure work from home position?

Looking for a work from home position for adult childcare reasons. If anyone knows of something secure that isn’t telemarketing please let me know. Strong work history. Case management, data entry, order processing etc. #workfromhome #jobsearch

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Susyn Montalvo

I would also like a "work at home" job, because I have no transportation and live far out into the country - miles from any city or town. These jobs are hard to find. They ask for more on a job application than I have ever seen in the past. I understand there are many much younger people than myself out there who don't want to work - but I do, looking for a way to support my needs.

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Beverley Jones

Liveops.com

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Atis Paul Best will
5 months ago

What's the best remote job you know of?

call center and marketing

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Lawrence White

hey @Atis Paul Best will , are you looking for call center remote job options? Do you have a resume? Teleperformance is hiring full-time CSR's , see $1000 Sign on Bonus | Technical Support Representative (US) for more information.

Note - don't pursue this job without an optimized resume! If you decide to apply for this job opportunity, make sure to include an optimize resume with your online application.

Doing this will significantly improve your application rating and increase your probability to get called in for an interview.

When you have your resume ready, upload it onto your Jobcase Profile or use the resume builder option to create your new optimized resume.

We will use your resume information to keep you updated on new job opportunities that fit your experience, skills, and career goals.

You can also maximize your hiring potential for this and other job opportunities by following these quick and easy online application strategies, see Jobcase app: profile tips to get hired for more information.

Feel free to reach right back to us on this post if you have any questions before you apply.

Thanks & Good Luck!

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Lawrence White
Community Specialist
over 6 months ago

CVS/Aetna are still hiring Work From Home Service Representatives!

Are you still in the market for a remote job opportunity? Take a look at the new CVS work from home Call Center, Customer Service, and Pharmacy Service jobs currently available.

Find your next CVS remote job today at CVS - Hiring Work From Home - Customer Service

Application Tips to Help Maximize Your Hiring Potential!

Upload or Build your new optimized resume - Do you have an updated resume? Upload it onto your Jobcase Profile or use the resume builder option to create your new optimized resume.

Doing this will help expedite your job search journey by making it easier for great local employers to find and recruit you!

Also, boost your job search results and hiring potential with these online brand-building tips offered in Elyssa's article, Jobcase app: profile tips to get hired.

Don’t forget to include your profile pic - A picture is worth a thousand words! Make sure you include your profile picture to ensure you drive more hiring manager interests to your potential and attract more member/employer connections in the community. See How to pick the right profile picture on Jobcase to learn how you can upload a profile pic that fits the image you want to present to employers.

Get Connected! - Your relationships are vital to your network! Use your old connections to propel your hiring potential to new levels. Connect with your family, friends, former co-workers, and managers today and ask them to follow and add personal/professional references on your profile. Doing this will help highlight your skill, strengths, and personal traits and inspire hiring decisions to go in your favor.

#CVS #Aetna #workfomhome #fulltime #parttime #customerservice #callcenter #pharmacy #NationWideUSA

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marcie kestie
over 6 months ago

In Search of Customer Service/Call Center work

I am currently in process of trying to relocate to Seattle WA from Washougal WA. Looking for customer service type jobs im currently in a call center been there 3 years come January and I really enjoy it.

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JACQUELINE HARDY
over 6 months ago

RN

Retired Nurse, seeking employment in customer service, reception, call centers, with a part time status. (20-30 hours).

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Shantay Robinson
over 6 months ago

Call Center Jobs

Looking for a call center job in Douglasville area or close to this area.

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philemon bouyer
over 6 months ago

philemon bouyer

computer skills, data entry, call center skills, customer service skills

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Jessica Pattillo
over 6 months ago

Jessica Pattillo

Hello!!!! Georgia native searching for work in my area. I have a wide array of skills which include but are not limited to customer service, call center, retail and warehouse work. Help!!!!

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