Must Read Without Failure!

"Getting promoting ahead of others is not a practice, or a process, it's a principle. As the principle is developed, it becomes a perpetual process to practice." -Edward Alexander

When someone genuinely feels they can trust you, they'll share exclusive information only with you. That's how people grow from "clerk to CEO" in record time.

TRUST...

I Believe You Can...!

#jobsearch #motivation #interview #resume #advice #unemployment #stressful #deliverdriver #hiringnews #aboutmyjob #coverletter #salary #promotion #hired #ageism #faith

Must Read Without Failure!

Let's be honest with each other okay...?

I learned that everything that transpires in your life [negatively] is NOT your fault. There's a root cause and effect theory behind everything.

Such as, when...

• Your husband takes flight for stupid reasons...
• You're using public transportation from point A to B...
• You have no financial support for your three kids...
• Your supervisor wants you to work overtime twice a week...
• Your salary is between the poverty lines of debate and disaster...

Case and Point: When you're "stuck in a rut" it really sucks. Right?

So, what in the heck can you do?

STEP 1. Get a mentor that really cares and capable of assisting you in plotting a new course in life.

Then, everything else will begin to fall-in-place according to your faith, actions, and intentional attitude.

I Believe You Can...!

#interview #jobsearch #motivation #advice #resume #ageism #workfromhome #policy #veterans #policy #application #stressful #jobsearch #advice #retail #termination #unemployment #deliverydriver #aboutmyjob #firstjobs #positivity #hiringevents

Must Read Without Failure!

Remember, I had no desire to study STAT UN1101. Now, I could kiss my Professor on his forehead for encouraging me to take his class.

Statistically, a percentage of people will fall-short in 2024, for various reasons.

Don't let this happen to YOU!

If you aspire to win in life learn, how to apply methods?

METHOD #1. "Squeeze out the towel." All those old bad habits have to go, so everything else great can fall-in-place.

I Believe You Can...!

#interview #jobsearch #motivation #ageism #policy #hiringnews #motivation #aboutmyjob #plan #unemployment #advice #jobsearch #resume #retail #termination #faith #workfromhome #stressful #advise

Must Read Without Failure!

You know for a fact that...

• People try to be a "Jack Of All Trades." Right?
• Some people ask the wrong questions, in-turn, they get the wrong answers. Right?
• They are super at singing, yet, they want to do the acting role as well. Right?

Listen, unless your name is REBA McENTIRE with a dual successful career in both singing and acting...

First, maximize your skills in your area of expertise, then, branch out for additional success.

Then, everything else will fall-in-place for you.

I Believe You Can...!

#jobsearch #interview #resume #advice #hiringnews #motivation #policy #firstjob #workfromhome #ageism #jobsearch #veterans #hiringevents

Must Read Without Failure!

Listen...2021, 2022 and 2023 were a blast for me, and I hope it was the same for you.

I made some hardcore decisions to move some obstacles out of my life which were causing havoc.

Case and Point: You have to stop wasting precious time in life because, YOU WON'T GET IT BACK!

Then, "move some of the crap out of your life" so you can succeed.

Then, everything else will begin to fall-in-place for you.

I Believe You Can...!

#interview #jobsearch #resume #application #unemployment #policy #hiringnews #motivation #ageism #faith #retail #workfromhome #deliverydriver

MUST READ AND BREATHE!

I'm telling you the truth...

"When you wake-up in the morning at the break of dawn, between a 5-7 minutes window, your thoughts, you will either define your day or circumstances will decide your results." ~Edward Alexander

Don't let this happen to you.

Even if you feel like crap, you can comeback, by stirring up these powerful words in your mindset:

REPEAT THESE WORDS: Three 3x daily.

"If I have no one else but me, I still can be me, which is the best expression of who I was meant to be, if I only TRY."

*Follow me and climb the mountain.

I Believe I Can...!

#resume #interview #motivation #retail #jobsearch #hiringnews #hopeful #deliverydriver #policy #application #unemployment #ageism #stressful #faith #jobs #workfromhome

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As often, with music never played on mainstream media; today I leave you with modern Tango from Buenos Aires, Argentina. https://youtu.be/mQusfSWFt6M?si=1BPajGEzRaisDq4O

Like many of you, I too worked as a rep and did chat support, I dont know how I survived it since being super fast is not my strong point and as you may notice, most companies ask that chat reps take care of several chats at a time.

Company owners and most managers call it “ fast paced environment” . I call it stressing out uselessly….

My logic is: how many customers do we gain by chatting super fast vs how many customers do we lose due to the floppiness and stress that inherently comes with attending several chats simultaneously?

After my first promotion and being able to decide on the course of the customer service team I was leading, I decided to cut away with that crazy and stressful habit I still see today in most other companies for this function.

I established a simple rule: 1 agent - 1 chat and the hell with all that stress.

There were a few other things I always noticed about chat support I never liked:

The chat systems I always worked with always ask the visitor for their names and email. So I made it very clear to my teammates to never ask their names as they stepped into the chat; this is a mistake I see often still today..They just have to read the name on the system and greet them accordingly. Its so annoying to have to say things twice ..

And so I also instructed team members to carefully read the visitor's message as to answer every single point brought up and never ever ask for something the visitor already expressed. I find this is the most annoying thing that happens to me as a customer.

And then a few years back, in the middle of Covid and given all the mess we had with shipment delays and Brexit-related issues, we often accumulated important chat waiting queues.

I thought it was a ripe time to bend my rule and have our kids take care of several chats but I thought of a better solution:

I suggested owners IT team code us some short games during the chat wait time both before an agent came in and in case we needed to make the visitor wait more than 45 seconds in the middle of a communication.

The games are all company product and culture related, fast and easily played and if the visitor wins they get a discount on any future purchase.

The reaction was a soaring success; too much actually; we got many more visitors and I was left with the same problem again! So I hired a few super fast 20 year olds that do just chat , and still on a 1 chat 1 customer basis but we get so many visitors its a great ROI, people love playing these easy games for discounts! And its an awesome opportunity to convert visitors into customers

Anyone else hate the stress that goes along with having to do several chats at the same time? How would you remedy this if you had budgetary restraints and couldnt hire more agents, how do you improve it as an agent?

#jobsearch #interview #motivation #resume #hiringnews #workfromhome #advice #stress #application #hiringevents #unemployment #termination #ageism #policy #firstjob #foodservices #retail #onlinetraining #aboutmyjob #veterans #disability

Read this note before 11pm.

Resumes can be troublesome to prepare if you're not familiar with techniques.

Listen, your resume should say at least four things to have a reasonable impact:

1. Who you are?
2. Where you're from?
3. Where you're going?
4. What will you do when you arrive?

Understanding these techniques causes everything else to fall-in-place.

I Believe You Can...!

#interview #jobsearch #resume #deliverydriver #workfromhome #retail #hiringnews #motivation #policy #ageism #faith #hopeful #stressful #positivity #faith

This is an issue I think is always worthwhile coming back to under different forms.

From my small company recruiter experience, I think these are the points I see as most important:

1 - Showcasing past achievements: Most applicants always limit themselves to just saying their past experience. I find this is all just goody goody talk. I think that as applicants we need to demonstrate our best past successes by explaining how we did it and what were the results and also bringing or attaching data proof whenever possible.

2 - Customizing the resume to the role: Guys if you send a resume only minutes after a job post appears, from a recruiter standpoint it's not even worth reviewing it... because its impossible that you customized or bothered to learn something about the company.

3 - Use ATS I find companies are not realizing how much of a false positive this is but unfortunately damm thing is out there so if you dont prescreen your resume it can easily be discarded despite you being a super value.

4 -Avoid Self-labelling: Folks saying that you are confident you can add value to the team or you are the best fit or that you can change things head over heels is only your self-confidence. When I see this it goes directly to resumes heaven. Again, we all need to prove our value by explaining our best achievements plus the way we write or other pluses. It's the recruiter that needs to be convinced and begin to have that confidence in you...

5 - Avoid cookie-cutter lines that mean absolutely nothing... Saying some overused expressions like " I'm passionate about", " I'm an effective customer service representative" I find it shows a lack of originality and thus, of genuine interest in a role. Given that 99% of applicants use these words, using authentic expressions it can surely positively impact any recruiter. You can say things like "my drill in life" "what truly makes me tick", "I feel wholesome when"

6 - Use a Cover Letter: It allows you to explain some key achievements and show your personality. Why not use a video ora audio format.

#jobsearch #interview #motivation #resume #hiringnews #workfromhome #advice #stress #application #hiringevents #unemployment #termination #ageism #policy #firstjob #foodservices #retail #onlinetraining #aboutmyjob #veterans #disability