Interviews always make me nervous even though I have numerous restaurant experiences.
You should search for restaurant cuisine before going to an interview.
Refresh your memory for wine and alcohol knowledge.
Find your BASSET (alcohol handling) and ServSafe (food handling) certifications.
Refresh your memory for the last two position responsibilities and skill sets you used in your job.
Dressed professionally and smile!
Common restaurant interview questions:
Tell me about yourself
The best answer to this question is by walking through your resume and explaining your duties and responsibilities in your previous jobs.
Can you tell me about a time when you had to deal with a difficult customer? How did you handle it?
We have all dealt with rude and difficult customers before. All you need to show in your story is that you handled the situation be calmed and respectfully.
Why do you want to work at this restaurant?
You need always research the executive chef, cuisine, and nominations. Based on your search you should create your answer to it.
Can you tell me about a mistake you've made on the job and how you handled it?
Nobody wants to do mistakes in the perfect world! But we are not living in that perfect world. All they want is to see how you learn from your mistakes and solve the problem.
These are what I remembered about the restaurant interview process and questions. Please, share your experience with a comment with us.
like hard working
I love smile and love make the people be happy
What a weekend! Holiday shopping was in full effect at my store this past weekend. My arms are so tired from all the folding that I did over the weekend and I can't tell you how good it felt to soak my feet after those long days. I can't believe we're just at the start of this holiday shopping marathon.
Front-of-the-house workers make their money on tips. It is a smart move to research restaurants before applying for a job.
To read restaurant reviews and check their rate on Google and Yelp. Since I have been working in restaurants, it is easy to understand which reviews are real and which are not.
Don’t judge the restaurant by the cover! I was dining a couple of times and I saw that the restaurant was busy on weekdays for dinner and lunch. After I started working there, the restaurant had over stuff. Even though the restaurant was busy, we weren't making money.
It is always good to check out the restaurant on different days and times, but I recommend you talk with workers and ask them how much they make on average days and weeks.
If you know someone who has already worked there, it is a great source for learning about the job. Your person informs you downside and how much money the average making in a week. Also, the person recommends you for the job, which helps you get the job faster.
How would you find a new restaurant applying for a job? Would you prefer to research before applying for jobs? Please, share your experience with us.
All of these tips are such an important part of checking out a Restaurant before applying! I always try to go in as a Customer first to scope out the way they do things, observe the mood of the staff, and see how busy they are. Talking to someone who works there is even better, but sometimes thats not possible. It's really important to read reviews also, so you understand the strengths and weaknesses of the Restaurant before your interview! Awesome post! 🖤✨
Yes I would like restaurant working and need get out of my house and get my mind off
- Why do you want to join our store? (EXAMPLE Response) I'm interested in being a retail associate because I'm passionate about providing customers with excellent service.
- What is your greatest strength? (EXAMPLE Response) I'm great at recognizing the needs of different type of customers. Give and example
- What is your greatest weakness? (EXAMPLE Response) It use to be hard for me to ask for help, even if I needed it. Give and example
- Why should we hire you, instead of someone else out there? (EXAMPLE Response) Well you already know I have XYZ experience. I also have open availability. I can really relate to almost any customer.
Restaurant workers make their vital earn money from tips. The restaurant pays hourly lower than minimum wage, and as restaurant workers, we know that gratuity is guaranteed money for us.
It is hard to deny that waiting for six people and more parties required a lot of work while occupying a big part of your section. When you are a server, it is good to know relief us that your hard work gets paid.
Other issues with automatic gratuity are double tipping. I worked in a couple of restaurants where you must let customers know that gratuity had already been added to the check. Restaurants may receive a call from customers about double tipping.
I was waiting for a table with ten people business group. I circled the automatic gratuity in the check, but I didn’t have a chance to let them know verbally. As a result, I got double tipped from that table. A couple of people from the group were still sitting at the bar. I approached them and explained the situation. I told them if they want, they scratch the tips because I had already got my money from automatic gratuity. A guy told me that keep the tip, but I bought them a premium drink for which I kept the %60 tip.
Nowadays, I work in a restaurant where we don’t allow to add a gratuity for a party of 6 people. I rarely see people not tip their server, but this is the restaurant policy.
What is your experience with a gratuity as a server or customer? Please, share your experience with us.
I invite everybody who has interest and experience with hospitality to our group “Restaurant & Hospitality Superstars” Please, join our group and share your experience with us.
Most servers don't make minimum wage because servers live on tips and do claim on income tax when it's time to file taxes. So rarely tipping is not cool! They are providing you a service and do count on that money to live on.
You're so right, not just physically draining but mentally, having to remember details.
Working in the retail world, we've definitely heard our fair share of NO's from customers. Here's a list of some common sales objections and tactics that can be used to convince customers otherwise:
PRICE IS TOO HIGH: Emphasize the quality and durability of the product. It's likely they will save money down the road by investing in a product that will withstand time, rather than purchasing multiple items with poor quality. Suggest how the product could imporve certain aspects of the customer's life.
I NEED TO TALK TO MY PARTNER FIRST: You don't want to step on any toes or encourage any decisions that might provoke a fight, but try to anticipate possible objections from the partner.
I'VE SEEN IT CHEAPER SOMEWHERE ELSE: Remind the customer about the costs of shipping and also the potential wait times to receive orders. Also, by purchasing in-store the risk of e-commerce fraud is significantly reduced. After going through pandemic we quickly learned just HOW important small businesses are!
I NEED TO THINK ABOUT IT: In order to establish trust here, it's important not to add stress and anxiety to the customer. Gently remind the customer of the benefits this product could provide them. Only emphasize urgency if there's a temporary sale or if the product is selling through quickly.
I DON'T REALLY NEED IT: Depending on the type of store and what is able to be offered, this is the moment when customers should be encourage to try it before they buy it. Samples, free trials, and demos are a great way to convince the customer they actually DO need the product. If these aren't able to be offered, suggest that the customer sleeps on their decision and give them your information to contact you with any questions or concerns.
Many people ask me "Why retail?!" Here are my top reasons for choosing retail jobs over any other type of job:
Greater people skills: Working in retail allows you to interact face-to-face with customers. Communicating regularly throughout your workday can help improve your interpersonal skills and put you in touch with people you may have never met otherwise.
Flexible scheduling: Many retail employers offer flexible hours for their employees, making it easier for you to find a work schedule that fits your personal schedule. This type of scheduling even makes it easier for students or part-time employees who have another job apart from their retail position.
Employee discounts: Most companies offer employee discounts on their products and services. Therefore, apart from the regular sales the retailer offers, you can also take advantage of these added sales as an employee.
Physical activity: Retail employees typically work on their feet all day long. As opposed to desk jobs where you remain sedentary for most of your shift, a retail position involves a lot of physical movement which can help improve your energy levels.