In a world where customer service is the fore front of every business, I feel that it is important to really understand what customer service really is . To me customer service is about providing a great customer expierence. If you think about it, as a customer most times it's not just the product that keeps you going back to your favorite brand , its the expierence you have with the brand. Did they meet all of your needs, did they provide great support, was the staff friendly , did you enjoy your EXPIERENCE when you visited last? So to me, when I am providing customer service, I try to ensure that the customer has a great expierence so that they contuine to frequent the business.
What is customer service to you? #customer #customerservice #renti #wordsofadvice #retention
I want a great job where my employer would appreciate my hard work. And idont have to feel like im just a number. #workfromhome #advice new opportunity’s #designs #customer service. . #Furniture industry
I began my initial position in Telecom/ IT career with AT&T as a Class Four Central Office Technician in North Brook Il as a Tester and T-1 carrier provision at an 4 ESS switch office. That training and progression spanned over 30 years of an excellent career in that field and wouldn't change or trade it for another experience. Thank You AT&T and continued longevity.