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Victor Rodea
over 6 months ago

I defused the angry truckdriver and in calm manner let him know that his actions werent going to get him nothing but thrown off the property, he would have to leave without a load and then his boss would be on his butt, after some thinking he understood, i solved his load problem by putting him in touch with proper personnel and on our way we went.....oh happy day.

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Patrick Coppedge
over 6 months ago

Ways To Improve Your Communication Skills

The art of communication is an essential parts of a persons overall measure of professional and personal success. Successful people are able to meaningfully communicate with others.

Steve Jobs inspired his employees to strive for perfect hardware products. Jack Welch mentored the senior leadership team of GE to new heights. Jeff Bezos is known for articulating the Amazon ethos clearly to employees and the world. All of these professionals possess outstanding communication skills.

Although this article focus effective communication skills on a speaker presenting his message to an audience, many of the same techniques are equally effective where one person is engaging in conversation with one, or several other persons. Here are some proven ways you can improve your communication skills in order to become a more effective professional.

Techniques of Effective Communication:

1. Learn the basics of nonverbal communication.

One study found that nonverbal communication accounted for 55 percent of how an audience perceived a presenter. That means that the majority of what you say is communicated not through words, but through physical cues.

To communicate clearly and confidently, adopt proper posture. Avoid slouching, folding your arms or making yourself appear smaller than you are. Instead, fill up the space you are given, maintain eye contact and (if appropriate) move around the space.

2. Over-communicate just to communicate.

In 1990, a graduate student at Stanford University was able to prove that presenters overestimate how much listeners understand. In a study that become known as “the tappers and the listeners,” one set of participants was asked to tap the melody of 120 famous songs. The other participants were asked to guess what song was being tapped.

Tappers estimated that 50 percent of the songs tapped would be correctly identified. In reality, only 2.5 percent of songs were correctly identified. This study shows that it is important to communicate clearly, and to over-communicate when sharing new ideas. As this study indicates, it is likely that the audience will fail to absorb as much as you expect.

3. Make what you say interesting.

People pay more attention to an interesting communicator. Make what you say more appealing and worth paying attention to. Be prepared to use words, compelling storytelling and nonverbal cues to communicate your point with your listener or audience.

4. Seek honest feedback.

As with most professional skills, receiving honest feedback from peers, managers and members of your team is critical to becoming a better communicator. If you regularly solicit feedback, others will help you to discover areas for improvement that you might have otherwise overlooked.

5. Engage the audience in discussion.

Regardless of how compelling the speaker is, all audiences have limited attention spans. To become a more effective communicator, make presentations and discussions interactive. Try to draw your listeners attention to your message and ideas you are trying to communicate.

Use questions to encourage your listener's or audience's participation. Calling out their thoughts during your conversation will keep them stimulated and engaged and will help you to gauge the effectiveness of your message delivery. Another effective way to stimulate your audience is by asking hypothetical questions.

6. Start and end with key points.

Think back to the “tappers and listeners” study mentioned earlier. Clear communication is of paramount importance. To ensure that your listener understands the key takeaways from your message, reiterate key points at the start and finish of your conversation.

7. Master the art of timing.

While some of their jokes might not be appropriate for the workplace, standup comedians are certainly effective communicators. Comedians like Will Ferrell, Chris Rock and Dave Chappelle are able to host compelling 90-minute comedy shows, in part because they have mastered the art of timing.

Great comedians, like all great communicators, are able to feel out their audience to determine when to move on to a new topic or when to reiterate an idea.

8. Get comfortable speaking extemporaneously.

When lawyers present a case in front of the United States Supreme Court, they typically speak extemporaneously. That is to say, the lawyers write down a series of topics they intend to discuss, but they do not memorize what they would say word for word. This method of communicating allows the lawyers presenting a case to cover all of the necessary points, while giving them flexibility as to how to communicate based on audience reaction or questions.

Business communicators should consider adopting an extemporaneous speaking style. It takes practice, but it will allow for more natural communication, and can help with audience engagement.

9. Know your audience.

To communicate effectively, it is important to get to know your audience first. Each audience is different, and will have different preferences and cultural norms that should be considered when communicating. A good way to understand expectations is to ask members of the audience for examples of good communicators within the organization.

10. Add novelty to improve retention.

A recent study revealed that people generally retain more information when presented with novel, as opposed to routine, situations. To help audience members retain information, consider injecting some sort of novel event into a presentation. This might be something funny, or something that simply catches people by surprise.

11. Focus on earning respect instead of laughs.

It can be tempting to communicate with others in a lighthearted way; after all, this can be a good way to make friends in a professional setting. But remember that the most successful communicators are those who have earned respect, rather than laughs. While telling a joke or two to warm up an audience can be effective, avoid ending a presentation with a laugh.

12. Be a good listener.

“Listen more than you talk.” This is what Richard Branson tells business people who want to connect with others. To communicate effectively, first listen to what others have to say. Then you can provide a thoughtful answer that shows you have taken those ideas into account.

Conclusion

Communicating clearly is one of the most effective skills you can cultivate as a professional. Remember to communicate using nonverbal and verbal cues. Listen carefully to what others have to say, and over-communicate in novel ways to ensure the content of the conversation sticks with the audience. And don't forget, it takes a good listener to be a great communicator.

Follow Me For Weekly Informative Articles Patrick Coppedge

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Posted to #motivation
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Ed Alexander "Believe and Achieve"
over 6 months ago

I'm telling you the truth...

It can almost take a lifetime to realize this truth. Don't let this happen to YOU.

"You can either train your mind to think like your friend; or allow your mind to wander with a bitter end." ~Edward Alexander

Be involved with the decision making processes in your life. Then then everything else will fall-in-place.

I Believe You Can...!

#motivation #inspiration #communication #dedication #expectations #revelation

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Posted to #inspiration
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Ed Alexander "Believe and Achieve"
over 6 months ago

I'm telling you the truth...

"If you make your "gift" or talents known in the world, someone in a greater position in life will help you succeed." ~Edward Alexander

Be diligent using your "gift" then everything else will fall-in-place.

I Believe You Can...!

#inspiration #motivation #dedication #determination #expectation #communication #success

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Posted to #findyourfuturela
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Find Your Future LA
over 6 months ago

Original Content Post #6: How to Email Professionally

Ever been at a loss when writing or replying to an email? Us too. Don’t worry, we’ve got a quick guide on professional emailing etiquette that we hope will help you! This is a universal email guide that isn’t limited to the workplace. You might even incorporate some of these tips into your personal emails too!

Check out the guide on our Instagram here: https://bit.ly/2H1k2GI

Sign up for Find Your Future today at findyourfuture.la.

#findyourfuturela #fyfla #emailguide #emails #communication #professional

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Find Your Future LA
over 6 months ago

Original Content Post #6: How to Email Professionally

Ever been at a loss when writing or replying to an email? Us too. Don’t worry, we’ve got a quick guide on professional emailing etiquette that we hope will help you! This is a universal email guide that isn’t limited to the workplace. You might even incorporate some of these tips into your personal emails too!

Check out the guide on our Instagram here: https://bit.ly/2H1k2GI

Sign up for Find Your Future today at findyourfuture.la.

#findyourfuturela #fyfla #emailguide #emails #communication #professional

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Posted to #inspiration
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Ed Alexander "Believe and Achieve"
over 6 months ago

I'm telling you the truth...

"If you can get back up from a knock-down, you can win the fight by the end of the rounds." ~Edward Alexander

People, places, things or events can damage your dreams, yes, making it difficult to see the forest for the trees.

However, all you have to do is...1) Pray for it. 2) Think for it. 3) Speak for it. 4) Act for it. 5) Believe for it. 6) Recach for it. 7) Achieve for it.

Then, everything else will fall-in-place for YOU.

I Believe You Can...!

#Inspiration #Motivation #Communication #Determination #Dedication #Expectation #Notation

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Derrick Ballard
over 6 months ago

The best thing I learned from freedom is getting the job done. Yes of course it get hard at times but we learned to work and communicate as a team, and at the end of the day we get rewarded with an A.

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Rhonda Yates
over 6 months ago

So, I posted before about not using text lingo and abbreviations when communicating with your boss and I got a lot of great responses but one got me thinking. This particular response basically said that the Boomers and Gen Xers and Yers need to realize that times have changed and this is how they communicate now - complete with poor grammar, misspelled words and lingo. On the misspelled words and poor grammar, I understand that may not be entirely your fault. You went to school during Bush’s “No Child Left Behind” fiasco, but that’s not to say it should just be accepted. I was raising my niece during that time and when I found out spelling and grammar wasn’t really being taught I gave her my own “homework” to make sure she knew how to spell and speak and write correctly. I guess what bothered me was the fact that most are on this board because they are seeking employment yet the attitude from some is ‘so what if I can’t spell or write or speak properly, tell me why I can’t get a job’! So while yes times have changed, they haven’t really. Think of the job search and interview process as a courtship (ha! There’s and old fashioned word for you!) A girl has two guys show up to take her out for a date. The first one is dressed casually, maybe even with his baggy pants showing his underwear. She wishes he would have dressed better but she’s willing to overlook it and go ahead with the date. He doesn’t open doors for her, but she knows it’s a new era and guys don’t really do that anymore. Maybe he talks about himself and may ask a few questions about her, but his grammar is not great. They have a few laughs and find that they might have a few things in common. She ends the night weighing the pros and cons and decides he’s not a terrible person and maybe she’ll give him a second date. Then she goes out with the second guy who is dressed nicely. He holds doors for her, and walks on the outside of the sidewalk. Maybe even did a little “research” on facebook (this is the social media age after all) and found that her favorite food is seafood so he takes her to her favorite restaurant. They have nice conversations and she doesn’t feel like she’s going to have to “work” to get over the little things that were bothering her about the first guy. The next day she gets a text (with all words spelled out and correctly) that he had a good time and hopes to see her again. Now, who do you think is going to get the 2nd date (interview) and probably ultimately the long term relationship (job)? So, yes times have changed and there are new ways of communicating, but that doesn’t make it RIGHT. There is a time and a place for everything and knowing your audience is key. Use lingo all you want when texting your bae or bff’s. Even if your supervisors are ok with it I can just about guarantee you they think it’s obnoxious and silly. Bottom line is, the job market is tough out there as you know and you need to do whatever you need to do to get the edge and my advice is to go “old school”. It will get you noticed in the right way.

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Posted to #inspiration
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Ed Alexander "Believe and Achieve"
over 6 months ago

I'm telling you the truth...

Life will only give you what you...

  • Ask for in life.
  • Work for in life.
  • Strive for in life.
  • Leap for in life.
  • Believe for in life.

Your treasure comes through your passion, which overrides your passive actions, which is conducive to your beliefs.

You can succeed, when you try. Then, everything else will fall-in-place.

I Believe You Can...!

#Inspiration Motivation #Dedication #Determination #Expectation #Realization #Communication #Workfromhome

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