#customerservicerepresentative

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Nelson Franco
over 6 months ago

AT&T is hosting a Call Center Customer Service hiring event on Monday, May 13, from 9a - 2p, at the AT&T Call Center - 1 Aviation Center Drive, Rantoul, IL, 61866. Call Center Managers will be on site accepting applications and offering pre-interview assessments for qualified job seekers.

Please visit the AT&T career website to review more event details and apply online before attending Monday's hiring event. Thank you.

https://www.att.jobs

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Nelson Franco
over 6 months ago

Blue Cross/Blue Shield employment representatives are prepared to recruit the best Customer Service friendly talent within the Chicago area next Tuesday, so...

Are you ready?

Upload your resume then use the link I added below to review all the Customer Advocate I job details and submit your online application today. On Tuesday, June 18, come to the CityWide Job Fair ready to discuss immediate employment opportunities. BCBS Chicago (Customer Advocate Jobs)

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Saint Dervareid D. Hawkins
over 6 months ago

I am a professional seeking a customer service position to assure that I make that company grow with my talents. My smile would assure each customer that the most ultimate services will be provided to them with no doubt. I need the opportunity to show and prove my skills to the company. Thank you for taking time out to review my mission statement. Saint D. Hawkins

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Tanie Ligon
over 6 months ago

Hello My name is Tanie I was wondering when will you be hiring again

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annette boddy
over 6 months ago

Im looking for an Customer service job .I have years of experience. I love working with people.

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donald george
over 6 months ago

I am interested in any customer service related job Willing to work nights and weekends..

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Ellenor Price
over 6 months ago

Is a work from home customer service representative position considered an independent contractor or permanent employee? Working from home would be an ideal job for me right now but I want avoid filing year end taxes as an independent contractor.

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Paolo Manieri
over 6 months ago

Looking for a company where I can learn and expand my knowledge.

  PAOLO MANIERI

136 Essex Ave paolo.manieri@gmail.com Hazlet Township, NJ 07734 Mobile: (732) 670-5720

Information Technology and Services Professional with experience as a Database Administrator, Expertise in Production Control, Prod Support, Resolution Team, Jaws, Autosys batch schedule supporting Applications and Systems. Strong analytical, problem solving and client relationship skills. Provided support for various platforms and applications. Served as team lead and individual contributor.

       BuiltforHealth  –  (Voluntary)                                  2012 (Dec–June)2013

• Windows 7, File Sharing. Learn and Support US labor OSHA Record, Safety measures.

Goldman, Sachs & Co., Jersey City, New Jersey 1984(Apr –July)2011 • Long term of experience in Technology, Enterprise Systems supporting Equities, Firm wide, Fixed Income supporting Systems, Database and Applications.

Hardware: LUW, RedHat 4.5, HP Blade Modular, Sun Microsystems, System 36, IBM AS/400 series, VAX 8800,Stratus, Dell and HP Proliant, NT Server 2003, 3780 IBM Printers, 3420 Tape Drives, Avaya IP Phone, Blackberry, Interface with Mainframe systems, zOS 1.7

Software: Netcool/Omnibus v7.3, Sybase ASE 11.9, Sybase IQ, Repserver 15.2, DB2/UDB Version 9.7 Fix Pack 4, Oracle 10G (Oracle Enterprise Manager), Release 2, Hawk Capacity, Nagios, HP OvO, Putty, HP OpenView Exceed, Xwin, (iConclude), Aqua Studio, Microsoft Office 365, Legato Networker, Bud Tool, Remedy Ticket’s Microsoft SQL Server 2008, VPN ,Citrix, LUWpbgate, Windows Exchange Server, 2000/2003/XP 7, NAS, NAP, EMC, Windows XP, 7, Firewall, Kerberos ID, Knowledge of Shell, Perl scripting. Cisco IPCC Phone System.

GSO – Jr. DBA - Application and Database Support Technician 2009(May-July)2011
Goldman Sachs & Co. Supported Sybase, Sybase IQ, (UDB) DB2, Oracle and MSSQL databases. Served as L1/L2 support for maintenance streams weekly processing. This includes scheduled migrations, replication and applications issues in a data servers. foglight alerts, executing Queries against reporting database Work as a global team by following the sun support, standardizing documentation / tools and knowledge sharing.. • Executing Weekly database maintenance to reorg database health. Multi platform support. Based info from logs, process gets restarted with special privileges. Generated Incident reports to management with Post Mortem. Analyzing and resolving database problems using standard techniques and tools. • Performed root cause analysis for system alerts including capacity management, services and hardware. • Resolve and/or escalate issues in a timely fashion. • Created and altered databases when capacities exceeded thresholds set for monitored files systems and table space. Dev Sync for app users, cleanup database. Understand Firewall and Kerberos ID. • Supported DBMS and rebooted/started DB servers. Work and assist in power outage. • Follow-up and worked with data server DBAs and application teams when issues were warranted. • Represented Change Management initiatives where issues were identified with monitoring or Enterprise. Scheduling. Schedule/Monitor overnight database maintenance. Handle all exceptions . Autosys - Application Support 1995(Feb-Oct)2011 Goldman Sachs & Co. My expertise monitoring Autosys and Jaws Schedulers for over 30 instance + 400,000 jobs monitoring, support Applications streams. Schedule job, Sendevent% changing of handling job status. Alerts exception“ Event Process, Autoping, Chase jobs, Status”. Autosc, Agent connect, Remote agent, and client connections”. Monitor Crontab –l Unix(Solaris), Windows, AIX platform. Support critical milestones and SLA for Level 1 and Level 2. Support on Cron Jobs -Unix/, Linux, Windows exchange via Netcool sendtraps as a Unicenter job management application. Strong analytical, root cause analysis. Business savvy, below is a basic diagram of Unicenter Autosys job. Jobs running on LUW Platform. View Jil Queries for production job changes. Prime Brokerage apps support. . Global Command Center, Production Control Group 1995(Feb-Nov)2010 Goldman Sachs & Co. Served as team on a team responsible for 24x7 Enterprise Event Management L1 support. • Support 24x7 Global rotation staff, monitoring day to day activities. Proactive and re-active on real-time Monitoring business check. Identify and build tools / Scripts to aid in day to day tasks. Escalating problems to core development and engineering groups in a timely manner. • Global Event Management support performing first line support diagnostics and escalations. • Monitored 4500 servers globally including business critical hardware and applications. • Adhering to SLA’s, established procedures and monitoring milestones. • Participate in FTS (Follow-The-Sun) support model. Product Master KeepAlive Messaging agents Queue. • Performed weekly reporting for management on event management workload to improve efficiencies. • Routinely attended in-house training sessions provided by developers and engineering teams.. • WebLogic runtime environment. Work with engineers and assist during power outage. • Nagios/HP OvO – agent, monitoring. open source, customized; installed on a Unix or Windows box. • Served as a group liaison, notifying system engineers assist during power outage • Participated on clean-up critical production applications alert’s 90% reduction.

Special Projects: 2006(Apr-Dec)2010 Goldman Sachs & Co. • PCG (Production Control Group), cleanup Autosys Custody Technology application over 2,000 traps (2006involving Create and update Hawk (File System Capacity). VPN access Citrix from home support. • HWE (Home Working Environment) tracked user, RDP, insure access is given and updated, SharePoint for BCP (Business Continuity Process) Migrations. R1/R2. • Participate on tracking Incidents Management, Problem Management and Change Management. • Created quarterly SOX (Sarbanes Oxley) reports and loaded them to SharePoint for Federal Reserve. • Monitor Bridge Lines for critical incidents and events like Server crash and downtime. • Mounting Cartridge for Mainframe Robot IBM 3494 Tape library max 5000 tapes. NDM file Transfer.

Netcool/Omnibus/Tivoli - Version WebGUI 7.3 for Native client for Unix and Windows 1995 -2011

  • Used the tools, console to manage the events that were generate from systems. Shows alerts
  • Track resolution (Update Journal) and action taken, Using the motif console.
  • The Netcool GUI export Xdisplay. Selected which object - Front End, tools made available.
  • View Elc files event list configuration file for viewing alert. Test alert flow in the QA, system Value and field’s strings. Developers setup the traps pointing to proper support group

AS/400 I Series Model 595 2004-2008 Goldman Sachs & Co. Support Global platform for futures, links to Comex exchange, Coffee Sugar Coca exchanges. Process: Daily, Weekly, Fiscal, Month End jobs. Execute scripts for EOD jobs pricing. Support Futures Globally. Monitor Internal feeds interacting with Mainframe. Emulator TN5230 access NYoper console to monitor and submit batch jobs. Also monitor transmissions for batch jobs dependencies, respond to QSYSOPER pending messages.

Distributed Systems Operations 1984-1995 Goldman Sachs & Co.
Systems operator on Midrange systems, responsible for application batch processing and backups. AS400, Vax, Wang and Status systems. Pickup Commodities from exchange and upload data to Wang system

EF Hutton 1982-1984 IBM 3785 Printer, 3487 Tape drives, Distributed Wang Systems. Education 1981-2011 Empire Technical Schools - Certificate – Programming, Cobol, RPG II, Assembly, Computer Operations (NY) Goldman Sachs University – Sun Administration (1993). In house training – IBM AS/400, Diversity and Inclusion, Problem Management, Compliance. Webinars include DB2, Sybase Lock, One Minute Manager, and Start up, Shutdown/Restart Vax/VMS. LTS Operating the Stratus. Ten Mistakes using Sybase Adaptive Server, Index Not Design well, What are locks Index for performance increase I/O Performance.. 08/2011

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Renita Alexander
over 6 months ago

Hi, I have over 10yrs exp as a C/S/R communication's. My goal was to provide outstanding customer service by greeting each customer with a big smile. A smile with full attention & to thank each customer by Name. I will bring my pass for excellent customer service and my ability to trouble shoot and satisfy the consumer.

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Carol Mayo
over 6 months ago

Can I send you my resume??

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