Inclusive Hiring: A Smart Business Move

In 2024, only 22.7% of people with disabilities were employed—compared to 65.5% without disabilities. We can change that.

Building disability inclusion into your hiring strategy: Expands your talent pool

Brings fresh perspectives and problem-solving skills

Creates solutions that benefit everyone (think captions, curb cuts, and flexible tech)

Practical steps to start today:

• Audit job postings—list only essential requirements
• Offer flexible interview formats (video, phone, text) & share questions in advance
• Include accessibility contacts in job postings
• Provide flexible work arrangements and inclusive technology

Inclusion isn’t about perfection—it’s about progress. Partner with disability-led organizations, listen, and keep improving.

Full article from the U.S. Chamber of Commerce: How to Recruit and Retain Talent with Disabilities

#AWU #DisabilityInclusion #Hiring #HR #DiversityAndInclusion #Leadership #BusinessStrategy

Abled Workers Unite is a group for people with disabilities. Come and join us at jobcase.com/groups

Inclusive Hiring: A Smart Business Move

In 2024, only 22.7% of people with disabilities were employed—compared to 65.5% without disabilities. We can change that.

Building disability inclusion into your hiring strategy: Expands your talent pool

Brings fresh perspectives and problem-solving skills

Creates solutions that benefit everyone (think captions, curb cuts, and flexible tech)

Practical steps to start today:

• Audit job postings—list only essential requirements
• Offer flexible interview formats (video, phone, text) & share questions in advance
• Include accessibility contacts in job postings
• Provide flexible work arrangements and inclusive technology

Inclusion isn’t about perfection—it’s about progress. Partner with disability-led organizations, listen, and keep improving.

Full article from the U.S. Chamber of Commerce: How to Recruit and Retain Talent with Disabilities

#AWU #DisabilityInclusion #Hiring #HR #DiversityAndInclusion #Leadership #BusinessStrategy

“Can you share a time when you or someone else gave feedback to leadership through the open door policy? How was it received and what happened afterward?”

#jobsearch #interview #advice #motivation #resume #leadership #feedback

“Have you ever seen a company with a great culture lose it over time? What do you think caused the shift?”

#jobsearch #interview #advice #application #companyculture #leadership

“In your experience, what qualities or actions have made a manager truly stand out as great?”

#jobsearch #interview #advice #application #management #leadership

"Resume Tip"

Leadership: The Ultimate Resume Booster!

Your resume isn’t just a list of skills—it’s a story of impact. Show hiring managers you’re not just a participant, but a leader who drives results.

Instead of: “Managed team tasks” Try: “Led a team of five to streamline operations, boosting efficiency by 20%.”

Instead of: “Handled customer inquiries”
Try: “Developed a customer service strategy that improved satisfaction scores by 30%.

Leadership isn’t about a title—it’s about initiative, collaboration, and influence. Make your resume reflect the impact YOU create!
#AWU #Leadership #CareerGrowth #ResumeTip

Abled Workers Unite is a group for people with disabilities. Come and join us at jobcase.com/groups

"Resume Tip"

Leadership: The Ultimate Resume Booster!

Your resume isn’t just a list of skills—it’s a story of impact. Show hiring managers you’re not just a participant, but a leader who drives results.

Instead of: “Managed team tasks” Try: “Led a team of five to streamline operations, boosting efficiency by 20%.”

Instead of: “Handled customer inquiries”
Try: “Developed a customer service strategy that improved satisfaction scores by 30%.

Leadership isn’t about a title—it’s about initiative, collaboration, and influence. Make your resume reflect the impact YOU create!
#AWU #Leadership #CareerGrowth #ResumeTips

“If you were offered a management position at a company but with a lower salary than your current non-leadership role, how would you evaluate the opportunity? What factors would influence your decision to accept or stay in your current

#jobsearch #interview #advice #application #leadership #management

PART 2: MY JOURNEY AS A CUSTOMER SERVICE SUPERVISOR

In 2018, I took on a new challenge as a Customer Service Supervisor, overseeing the entire country's business. My responsibilities included:

• Maintaining a customer satisfaction target of 98%
• Managing high call volumes while ensuring exceptional quality standards
• Facilitating open communication within the team through regular meetings and promoting collaboration
• Recognized as a top performer for consistently exceeding performance targets

I championed a culture focused on delivering exceptional customer experiences, resulting in higher client satisfaction and retention. I also led improvement initiatives to optimize service delivery processes, achieving over 85% success rate.

Additionally, I:

• Trained new customer service representatives on company policies and procedures
• Assisted in recruiting new employees and mentoring junior representatives
• Supervised large teams, fostering a positive work environment and encouraging open communication
• Improved productivity, increasing repair volume to over 6,000 and enhancing skill sets within the team

My hard work paid off, and I was awarded a certificate in Customer Experience after undergoing further training at the China head office.

Stay tuned for Part 3, where I'll share my journey as the Country Manager for Uganda and South Sudan! #Carlcare #CustomerService #Leadership

Today, we honor the leaders who have helped shape our nation’s history and future. As we reflect on their dedication and service, it's also a great time to think about leadership in our own lives—whether you're stepping up at work, looking for new opportunities, or inspiring others in your career.

Leadership isn’t limited to a title—it’s about influence, vision, and making a difference wherever you are. Whether you're just starting out or are a seasoned professional, every role can be an opportunity to lead.

Today’s a perfect day to take the next step on your career journey. Explore new roles, build your network, and find your future. 👩‍💻👨‍💼

#PresidentsDay #Leadership #CareerGrowth #Networking #NewOpportunities