Liveops needed to make a significant number of hires across 75+ markets nationwide for remote customer service agents who could provide help during the holiday season. Already using traditional sourcing strategies – including other job boards – to find applicants, Liveops turned to Jobcase to help expand both the channels they were using and the audience they could reach. 

Jobcase helped us increase visibility across targeted states, and in doing so, drove 600+ additional applications to our virtual Customer Service positions through our Brand Boost campaigns!

Patricia Chinappi

Director of Marketing, Talent Acquisition


Liveops: driving brand awareness in 75+ US markets


Liveops wanted to solve for two difficult challenges: 1) finding applicants with customer service experience across a wide range of markets, including rural areas and city centers, and 2) conveying to job seekers that the roles were work-from-home opportunities.



Jobcase recommended using Brand Boost from September through December to increase visibility of jobs and promote benefits in a single, cohesive Liveops-branded ad across every market. Jobcase targeted members who were active with Customer Service roles in the previous 21 days and provided an estimated reach of approximately 794,000 Jobcase members with Liveops messaging. 



  • Total Avg. Open Rate: 24% (+7% vs competitors)
  • Total Avg. Click Rate: 5.2% (+2% vs competitors)
  • 75 locations targeted 
  • 794,000 Jobcase members reached

Given the flexibility of the solution, each month we were able to target 25+ new locations based on changing hiring needs. After 4 months of using Brand Boost, Jobcase helped deliver incremental growth in applications and increase brand awareness of Liveops roles. 

Case studies

Job Promotion Success in Healthcare

Jobcase assisted a major healthcare provider in attracting candidates at favorable recruitment costs during the pandemic.

Learn more arrow

Tidewater Staffing: Sourcing Qualified Workers Fast

Jobcase helps staffing agencies like Tidewater find great candidates for a variety of industries fast.

Learn more arrow

Increasing Reach and Applications with Programmatic

Jobcase helped a large staffing leader meet their hiring goals with a programmatic plan built to discover new candidates and increase applications.

Learn more arrow

Integrity Staffing: Expanding the Candidate Pool for Peak Season

We helped Integrity Staffing Solutions (ISS) increase their candidate pool for peak season hiring with our job promotion and event promotion products.

Learn more arrow

Chewy: Improving Hiring Event Attendance

Utilizing Jobcase Hiring Event promotion, we helped drive 438 registrations and 153 attendees, resulting in 111 hires over 4 hiring events in the span of 15 days.

Learn more arrow

Home Depot: Helping with Hard-to-Fill Roles

For The Home Depot, we were able to connect with the right audience with the right messages for locations with hard-to-fill hiring needs.

Learn more arrow

Whole Foods: Enhancing Store Opening Success

We created a 4-day campaign that enabled Whole Foods Market to fill their largest volume of open roles and achieve 91% of their hiring goal.

Learn more arrow