We empower workers.

We do well by doing good. We believe workers should be valued as highly as shareholders in a well-balanced capitalist system.

We empower workers by:
+ Providing tools and community that support workers in driving their own success as they define it.
+ Advocating for workers.
+ Amplifying the voice of the everyday worker.
+ Never forgetting that success for each worker is often measured by solving an immediate need.

We remember to walk the walk at home.

We are owners who focus on results.

+ We are Jobcase shareholders. Jobcase is OUR company.

+ We embrace collective ownership.

+ We win together and don’t say “it’s not my job.”

+ We lend a helping hand. We’re a team.

+ We GSD collaboratively without ego or hierarchy.

+ We own our outcomes. We commit and drive results.

+ We are respectfully candid with each other as we drive towards better outcomes.

+ We understand and challenge the ‘why’ of everything we do.

We start with the Platinum Rule.

The definition of the Platinum Rule is we treat people the way they want to be treated. It is the Golden Rule (treat others as you wish to be treated) adjusted for empathy, and an appreciation that the way I want to be treated is not the same way YOU want to be treated.

This also reflects our focus on diversity, equity, and inclusion. We engage with each other with best intent and assume others have best intent; we’re empathic, we ask questions, and make observations and apologize when we get it wrong.

When there is conflict, we engage respectfully. “People” means our colleagues, members, business partners, vendors or anyone else we come into contact with at Jobcase.

We triage to be purposeful with our resources.

Success and failure are separated by whether we choose the ‘right’ things to focus our time and efforts on. We triage with intensity to ensure we’re making purposeful decisions. Triaging is not an exact science. We size and prioritize. We rely on and value data of all kinds. When data is incomplete, we make informed assumptions using experience and intuition.

We strive to avoid sunk-cost fallacy errors and other cognitive biases. We understand being busy is not the same as being productive. We use triaging to create space to pause and think about bigger moves. We balance pursuit of urgent and important in alignment with company strategy.

When we pursue a new activity, we talk about what gets deprioritized to accommodate it. We are able to communicate our triaged decisions and focus with others. We seek and invite debate.

We continuously learn and rapidly evolve.

We celebrate all learning but especially learning that leads to quick evolution. We win through experimentation and iteration. A failed experiment is a success when we learn and grow.

We bias toward speed-to-market and pivot as new ideas get tested, we will get to market faster than competitors. We embrace speed not quickness.

We embrace data as a tenet of learning and evolution. We follow through on data, absorb and distribute learnings, and iterate to success.

As individuals, we take professional growth seriously. We seek feedback to learn.
We invest in others’ growth.

We remember to laugh.

Our aspirations are large – thus hard. Growing a company is hard. But life is short so we enjoy the journey, keep things in perspective, and laugh.

Our mission is serious, but we don’t take ourselves too seriously. We embrace the ability to enjoy the moments and each other as we build and achieve.