No BS Hiring Advice
Answering The Question "How Do You Handle Criticism At Work?"
As you prepare for the #jobsearch, you should be ready to answer some difficult questions. One of the more challenging questions to answer is regarding criticism. If a hiring manager asks you how you handle criticism, what will you say? Before you start doing phone and in-person #interviews, be ready to answer this common question.
Why This Question Matters - Another reason an employer might ask this question is to see how open you are to self-improvement. Typically, people get defensive when they’re faced with criticism. It’s understandable; no one wants to be told that they’re flawed or that they should do better. If an employee isn’t open to criticism, they won’t improve or advance. An employer wants to be certain that you can take criticism and use it to become a better worker.
During a job interview, an employer wants to learn about your weaknesses and whether or not you would fit in with the company. They can read about your accomplishments on your resume. It’s the interview that allows them to learn more about you as a person. If you don’t answer this question properly, you could end up with no job offer. An employer spends time and money finding a suitable candidate for an open position, so they want someone who can handle criticism, have the right attitude, and grow as an employee.
How to Create a Response to the Question - First of all, you don’t want to wait until the last minute to come up with an answer to this question. There are many pitfalls you can come across when you answer this question, so you need to prepare yourself. Here are a few tips for crafting your answer long before you have an interview:
Think About a Time You Were Criticized - When you talk about the way you respond to criticism, you should be honest. Therefore, the best way to prepare your answer to this question is to think about a time you were criticized. For the best results, think about a recent incident. When someone criticized you, what did you do? If you were calm and addressed the issue, you handled the situation well. An employer wants to know that you won’t get angry or defensive and that you will take action.
Be Truthful - Some people don’t handle criticism well. While you don’t want to admit this to a hiring manager, you shouldn’t lie about yourself. The best way to handle this is, to be honest, but also explain that you’ve been working on improving how you take criticism. For instance, you may have made a conscious effort to stop and think before you react to criticism. This shows the hiring manager's self-awareness and desire to improve.
Define the Parameters - Not all criticism is valid, and you should have a process to evaluate criticism. If you share this process with the hiring manager, you show the employer that you’re not just a blind follower. You assess the situation before you take any action. When you give your example of how you handled criticism, make sure you pick an incident in which the criticism was fair. Explain how you decided that the assessment was fair, and then you can discuss the next steps.
Have Multiple Examples - When you receive criticism, it could come from anywhere. Don’t only use the example of your manager criticizing you. Instead, come up with several examples of critiques from a variety of sources. Think about a time that a co-worker or colleague criticized you. Sometimes, the hiring manager asks for an example of a specific person criticizing you. By having multiple examples, you can be ready for anything.
Talk About How You Improved - It’s equally important to discuss how you improve after you receive criticism. If you’re not sure where to start, use the STAR method. First, talk about the specific situation. Then, talk about the task and action. Finally, discuss the result. This method works well for other interview questions as well.
Practice - Once you have an answer, practice it. You don’t want to sound like a robot but you also don’t want to sound scattered or unprepared. When people need to talk about their weaknesses, they often feel uncomfortable. Your nerves could keep you from impressing the hiring manager, so you should practice your answer until you’re comfortable.
What to Avoid Saying and Doing - While you prepare your answer and during the interview, you should be cautious. There are a few things you can say or do that would result in you leaving the hiring manager with a bad impression. Here are a few things you should be wary of with your response:
Claiming Perfection - Don’t pretend that you’re perfect and have never been criticized. Everyone makes mistakes, and a hiring manager will know that you’re lying if you even allude to being perfect.
Blaming Others - When you describe a time you were criticized, avoid blaming someone else for the issue. A manager wants to be certain that you take responsibility for your own actions.
Lying or Embellishing - Although it might be easy to come up with a scenario of you receiving criticism and then using that critique to achieve amazing levels of success, you shouldn’t do that. Most hiring managers can tell when a candidate is being deceitful. Even if a lie doesn’t hurt you during the interview, it could affect you before a job offer. When a hiring manager calls your references, they could discover that you lied. At that point, there’s no chance of a job offer. You also risk tarnishing your reputation in the field.
#interview #wordsofadvice #advice #application #hiringnews #resume #motivation
If your staff members do not embody your brand and represent a high level of customer service - how will this impact your company?
Here's a comparison between bad and good customer service with sample scenarios. This is not only for call center agents but for anyone who works in customer service and wants to know how to handle customers more effectively. video
Disclosure: I'm an Independent fact finder, serving others; "By creating a culture of organizational, personal, and community networking, in integrity, by operating in an honest and trustworthy manner."
Please feel free to contact me with any questions you might have regarding any posting that I may post. Feel free to follow me or connect with me.
NOTE: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position.
#wordsofadvice #workfromhome #customerservice #callcenter #advice #nationwideusa
No Bs Hiring Advice - Career Advice
15 Customer Service Jobs That Pay Well Career Guide Website
Summary: In this video, Sinead reviews the 10 most common questions that recruiters ask in a customer service interview with examples of how to answer.
Disclosure: I'm an Independent fact finder, serving others; "By creating a culture of organizational, personal, and community networking, in integrity, by operating in an honest and trustworthy manner."
Please feel free to contact me with any questions you might have regarding any posting that I may post. Feel free to follow me or connect with me.
NOTE: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position.
#wordsofadvice #workfromhome #customerservice #callcenter #advice #nationwideusa
7 Ways to Age-Proof Your Resume
Unconscious assumptions can play a role if it's been a few years since you were looking for a job. How do you overcome an age bias that happens before you’ve even met the recruiter?
Disclosure: I'm an Independent fact finder, serving others; "By creating a culture of organizational, personal, and community networking, in integrity, by operating in an honest and trustworthy manner."
Please feel free to contact me with any questions you might have regarding any posting that I may post. Feel free to follow me or connect with me.
NOTE: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position.
#wordsofadvice #workfromhome #customerservice #callcenter #advice #nationwideusa
Highest Paying IT Skills to Learn for 2022 | IT Skills in Demand | Intellipaat
Intellipaat Online Training: https://intellipaat.com/ In this Highest Paying IT Skills to Learn for 2022 video, you will learn the top paying IT skills to learn for 2022. This is a highly researched video for you to get an idea about the career you can choose to earn huge. This is a must-watch video for everyone who wishes to learn new ...
Millions of Job Seekers Are Looking for a Better Way to Work.
You've probably noticed that many remote jobs have location requirements for candidates. A question I hear a lot is "Why?"
First, it's important to know that "remote" has never automatically meant that someone can work from anywhere they want. Although there are remote jobs like this, the reality is that the majority of remote jobs include a geographic requirement of a specific city, state, region, or country.
This (usually/hopefully) isn't just arbitrary, as there are good reasons for location requirements for remote jobs such as ongoing training support, important in-person meetings, timezone logistics, and legal or tax considerations the company has. To help make location-based remote job searches much easier, however, FlexJobs gives you more customized options to narrow your remote job search by location than other job sites. If you are currently looking for remote jobs, now is a great time to try FlexJobs' service to give yourself an edge in your job search
FULL DISCLOSURE: I’m only an independent marketer, so In Serving Others: By creating a culture of organizational, personal, and community development, and In Integrity: By operating in an honest and trustworthy manner. Please feel free to email me or contact me with any questions you might have regarding any posting that I may post. Feel free to follow me or connect with me.
#workfromhome #jobsearch #hiringnews #nationwideusa #customerservice
Salary negotiation: How high is too high when negotiating salary?
How much is too much negotiation salary?
You have two main objectives before you begin negotiating:
- Understand why you are a valuable candidate for this job.
- Determine the minimum salary you require to do this job.
You’ve probably heard that the key to negotiating is being willing to walk away. Your minimum salary requirement is how you pre-decide when you’re willing to walk away from this salary negotiation. This is also the single most important number you’ll use when negotiating your salary, and it’s your minimum metric for measuring success.
Here are several things you should consider as you determine the absolute minimum salary you’ll accept to do this job:
- Your current salary
- Your market value for this job
- The amount you think you can get
- What people in your target job at your target company are currently making
- How badly do they need you? (0—10)
- How badly do you need this job? (0—10)
- When is your next merit increase at your current job?
- When is your next bonus at your current job?
The nice thing about this list is that there’s value in just thinking about each item. I recommend that you write down your responses, but if you’re not up for that, you should at least take a little time to think about each item. Something may occur to you that will help you find some little bit of leverage you may have otherwise missed.
Let’s take each of these items one by one to understand their significance and how it helps you determine your minimum acceptable salary.
A good range for a counter is between 10% and 20% above their initial offer. On the low end, 10% is enough to make a counter worthwhile, but not enough to cause anyone any heartburn.
So how would you do that? A step-by-step method to determine the right counteroffer for your specific situation.
Quick poll:
A: Do you want to risk your chances with a company that is genuinely interested in your financial well-being?
B: You don't want to risk your chances with a company that is genuinely interested in your financial well-being?
#interview #wordsofadvice #advice #inspiration #jobsearch
Related reading: When you negotiate starting salary, it's critical to decide your minimum acceptable salary before you receive a job offer.
What is the first thing an interviewer looks for when reading a candidate's resume?
Work experience The qualifications for a job should be based on which skills, traits, and behaviors are necessary to be successful in the role.
- Generally, the first thing most people do when they look at a resume is looked at a candidate’s previous work experience.
A candidate’s work experience can be evaluated as an exact match to the current position (e.g., previous retail experience for a retail associate job) or a related match (e.g., previous experience in a customer-facing role).
Some things to look for in a resume for work experience are accomplishments and signs of career progression such as increasing responsibility.
- For candidates without any previous work experience, interviewers may want to look for related volunteer experience.
Education Many jobs don’t necessarily require a minimum level of education but as college and university degrees become more and more common these days, education has increased in importance as a qualification.
- For candidates without a lot of previous experience, interviewers may pay more attention to their education.
Professional certifications fall under the education category and depending on how essential interviewers feel they are, interviewers can look for a candidate’s certifications on their resume.
Skills, knowledge, and competencies A recruiter or hiring managers, they’re often faced with the choice of whether the skills or knowledge required to do the job successfully can be “bought” or trained on the job.
Evidence of a candidate’s skills, knowledge, and competencies are crucial things to look for in a resume but they can be harder to assess.
The assumption interviewers tend to make is that based on a candidate’s work experience or education, he or she is likely to have gained some of the skills, knowledge, and competencies related to the role.
- Generally, the shortcut interviewers use here is to look for relevant keywords on a candidate’s resume for a desired skill or knowledge of a certain procedure.
Once interviewers feel confident that a candidate is likely to possess at least some of these skills required, interviewers can always further assess the candidate's abilities during the interview stage.
Personality and values Although most job postings list desired personality traits and values such as being friendly or a preference for teamwork, assessing a candidate’s personality and values from their resume can be hard to do.
- Personality and values tend to be related to how well a candidate will fit into a company’s culture, their work team, and the job itself.
An interviewer can make some guesses about a candidate’s personality from their resume if they include their personal interests.
- Generally, interviewers tend to use other sources of information to assess personality and values such as the candidate’s public social media profiles or their behavior during an interview.
The takeaways for what interviewers look for in a resume Here’s a list of what interviewers look for in a resume when screening candidates are:
- Work experience
- Education
- Skills, knowledge, and competencies
- Personality and values
While work experience and education are relatively straightforward, skills, knowledge, personality, and values can be harder to assess from a resume.
With recent innovations in resume screening technology, it might make more sense for you, the candidate to invest in a resume screening tool that automatically identifies qualified candidates to assist you in preparing your resume for an interview.
This way, you can spend more of your time engaging with them to assess how good of a fit you are for the company, team, and the job itself.
FYI: Resume screening tools typically fit into one of three categories, resume parsers, resume enrichers, and AI resume screening tools. Each of these tools is designed to help talent acquisition teams automate the resume screening process. They can be used in conjunction or individually.
Tip: In order to win the game, you must first understand how to play the game...
#resume #interview #application #wordofadvice #advice #jobsearch
Tips for better job hunting
Follow these tips to increase your chances of getting a job offer:
- Update your resume. Having a solid resume is one of the most important parts of finding a job because it's an employer's first impression of you. Make sure all of your information is current and accurate. Double-check for any grammar or formatting errors and have another person look it over, too. -Tailor your resume and cover letter. These materials should always be specific to the job you're applying to. You can save generalized copies of each and then tweak them to better fit the specific responsibilities and qualifications of the job you want. Search a job posting for keywords that you can add to your resume. This can help you get past any applicant tracking systems. -Be prepared for anything. Throughout your job search, you may be surprised by what can happen. For example, if a company is urgently hiring, they may ask for an interview right away. Likewise, a company may get back to you with a job offer months later. Being flexible and ready for the unexpected can help you improve your chances of getting a job. -Act kindly to everyone. When entering a business, be kind to everyone you interact with. You never know if they will have input on an employer's hiring decision. -Apply to jobs you are underqualified for. Although you should direct your focus on jobs you're qualified for, still, feel free to apply to jobs where you may not check off every single requirement. If you think you are a good fit for the job, the employer may decide to give you a chance. You'll never know if you refrain from applying. -Send follow-up emails. After talking to a recruiter or having an initial interview, always send a follow-up thank-you email the next day. Explain that you are still interested in the position and enjoyed speaking with them. This shows employers that you are courteous and professional. -Keep track of the jobs you apply to. When you're actively looking for a new job, you may send in dozens of applications. In an Excel sheet, write down which jobs you applied to and when. This way, you won't accidentally apply for a job twice and you can remember when to follow up with an employer. If you apply for a job and don't hear back from an employer a few weeks past the job application's deadline, you can send them an email inquiring about their hiring timeline. -Learn job keywords. Since search engines and career websites use keywords to help you find jobs, learn which keywords are applicable to the kind of job you want. Play around with different job titles that are similar to find a wider range of job postings. -Ask for informational interviews. Reaching out to companies for informational interviews is a great way to show your interest and get to know more about their organization. By making a good impression during this meeting, they may remember you when they have a job opening. -Be mindful of your online presence. Some hiring managers look at an applicant's social media to learn more about them. Always be mindful of the type of content you share on social media. Keep it courteous and professional. If you don't want an employer to see your postings, make sure to set your profiles to private.
No BS Hiring Advice Tip: #109
Tip: Cold calling
Although this method tends to be less effective, you could choose to reach out to a company directly even if they have no current job postings. You could either call directly or send an email inquiring about any possible positions they may have.
- As email continues to become a common form of communication, this tends to be the more appropriate option. In your email, share a little bit about yourself and why you are interested in their company. Attach an updated version of your resume and a link to your portfolio, if applicable.