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Anthony Inastacio
almost 4 years ago
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Trainer needs more training

Hired for a new job and undergoing 3 weeks of training. I’m having a hard time learning the job with the trainer they assigned to get the class ready for the floor. One more week before hitting the call center floor and I don’t feel prepared at all. How can I address this without being removed from class or fired?

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Linda Kanate
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It would be better if you say something now then begin working on your own and not knowing what you're doing bevause I'm sure they will see you're not ready and end up letting you go. So you can either ask your trainer to break down a little more because you're not understanding or you tell management.

4y
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Linda Atkinson
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Hi Anthony, I would make sure you voice your concerns I am sure they've heard this all before. Also take as many notes as possible and reach out to others already in the position to get their best practices of how they handled the job, ask if they have any cheat shits, materials, manuals etc. to help you excel in your role. Also many call centers have a buddy system in place, try connecting with a person who is considered an expert in their role and follow their lead until you learn the ropes. You will be surprised at how well you will adapt to something it is just new right now but you must be willing to take risk and at least try in order to get better. Good Luck!!!

4y
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Ceejay Black
over 2 years ago
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Use the bad things to your advantage

Hi guys,

Just wanted to share with you what happened to me. I am new in New York. I have been working in Asia for 10 years of my life. Have had good paying solid jobs but when I came to New York, I started from scratch. I graduated Major in Information Technology, but I havent used my skills because the job opportunities that came back then were call center jobs. So in NY, I got accepted for a job of IT Helpdesk Admin. I am very grateful that my boss took me in and trusted me that I can do my job even though I didnt have experience. The only bad thing is, my team is messy. The guys I am working with are very lazy. They will try as much as they can to dodge jobs that are given to them. But even though it is challenging, it benefited me in many ways. I had to do initiative to learn things on my own and do the job myself because I genuinely love to help people. And because of this, I have become a more experienced IT person. One thing though, being that this Was an entry level job for me, I was paid like a newly grad college. Anyways, 2 years now and I decided I nEed to find another firm that knows how to value me, and will pay me market value. Here I am, going to start my ne job soon, and got $14k more or what Im getting plus bonus. The bad situation I was in my team was kinda useful. It paved the wah for me to now find a better opportunity. Never stop, try harder, and reach for your goals and dreams, and everything will fall in its place in the right time :) #survivor #gotanewjob #blessed #hardworker #initiative #knowyourworth #newjob

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Natalie Bergman
almost 4 years ago
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BEST way to dress???

I'm getting ready to start my first job and had asked the manager about the dress code. He said it's pretty casual and can wear jeans. My first day is next week, and although I would love to go to work in jeans, I want to make sure I make a really good impression. Should I dress up just a little better so I start off on a good foot here? #Advice #Determined

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Tony Lyons
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Totally agree with the last comment. Never a bad idea to make a good impression by dressing up on day one. Then you can go a little more casual after that.

4y
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Leslie Burke
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My office has a causal dress code but I get complimented all the time for dressing up! It makes me feel good and I think people enjoy seeing it.

4y
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Karen Jennings
over 3 years ago
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wondering

Hi all. Yes, I am still looking and yes, working in a very interesting private school full time.. However, my question is this: I have gone on an interview with a nationally known restaurant chain for a part time host position. .I was informed to come to orientation this past Monday but to wait on the link so that I can do the initial onboarding. I haven't received the link, I called the person who interviewed me to ask if I was still to be coming on board ( he said yes) and mentioned that I haven't received the link. Should I call again or go by there or just wait? Thanks all!

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Karen Jennings
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Thanks bunches

4y
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Elica Mead
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Yes. Call him to let him that u still have not received the info.

4y
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Jeniffer Dedrick
almost 4 years ago
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Should I Stay or should I Go?

I already handed in my two weeks notice and resignation letter but my new employer wants me to start working earlier. Should I just stop coming in or re-type another resignation letter with a new date?

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Rosa Lugo
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Turn in another letter

4y
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You should stay do you want me two work at your job for you Need job there Here my number 814 504 6634

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Anna Bellido
over 4 years ago
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Any tips to help me Rock on my 1st day at a new job?

Finally landed an job in food service that I’m hoping to transition into a career. Monday is my 1st day and I want to make a good impression.

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Lovell Jackson Jr.
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Show up early and fully rested sre ready to go

5y
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Keith Rubin
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Just following up on your new job Anna. How did your first day (and all the days since) go? I hope you are finding your way and liking your new employer and co-workers.

All the best!

5y
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Alicia Bardaro
4 months ago
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Reassigned on the job and want to share your story?

I work with the Jobcase public relations team and we have a reporter from The Wall Street Journal (WSJ) doing a story around workers who recently had a functional shift or job change due to Coronavirus—either within companies or across companies. For example, janitors who normally clean office buildings now assigned to clean nursing homes; bank tellers now assigned to call centers.

This would likely be a minimal time investment--perhaps a 15-minute call with WSJ, or whatever you can offer. If interested please share your location, occupation and a brief overview of your story. Please also approve that we can share your response and contact information with the reporter, with “Approved.” We’ll email you with more information.

WSJ would love to hear from the Jobcase community, and it's a great potential opportunity to share your story, advocate for workers like yourself and boost your work profile!

Responding to me does not guarantee you'll be contacted or be included in The Wall Street Journal article. #coronavirus #newjob #newhire

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Donald Roberts
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Just want a job 15+/hr would be great but I will take anything right now

16w
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Marine Figueroa
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I just lost my job do to this Corona virus outbreak. I am a phlebotomists?

16w
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Michael Croune
almost 4 years ago
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Hi Guys.

I just got a new job. Took years. Good luck to all.

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Marijoy Bertolini
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That's awesome, Michael - congrats!!

4y
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Alyssa Hicks
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Congratulations Michael!

4y
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Anonymous User
over 3 years ago
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what to do??

I've just got hired about a week ago on Wednesday and Thursday they had me go in and do some training videos then after they said they will call me back bit I haven't gotten any calls yes I've texted my manager to give her my new number but no reply then I texted her monday still no reply what should I do or think

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Naomi ROME
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Just. Keep. On. Looking. Hopefully. You're. Find. The. One. Youre. Looking. For

4y
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Pastor Marcus Patton
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I would try to call a few more times.Sometimes we have to see it for what it is.In some cases,it's not meant for us to be there.The word of God says;a man may plans his ways,but God directs his path.Hope I was helpful.God bless you.

4y
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Chris Pagratis
over 3 years ago
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Nervous....

I started this week and my new co workers are excited that I have experience. One thing I'm afraid is that I don't want to ask to many questions because I got laid off 3 months ago for asking to many questions.

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Mike Mullins
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Ive a small biz. If a worker asked me questions (related to our job) it would indicate to me he/she is eager to learn & had the potential to become an excellent employee. On the other hand if an employee repeatedly asked me the very same questions i would n turn question their ability to comprehend. If ur former employer let u go bc u asked questions out of enthusiasm to learn ur job, they lost a good worker. Remember the old saying: The only DUMB question is one not asked. Good luck n ur new job!

4y
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Vincent Lynch
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Chris. . It is only normal to ask questions, if you are newly assigned to a job. Your manager or supervisor should be delighted that you want to learn how to do the job in the most productive and effective way. I would suggest that you let your manager or supervisor know about your concerns and express that you are only trying to learn the job so you can do it the right way.

Wishing You the Best ...VKL

4y
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