
Starting work at a new restaurant is always exciting because we get to meet new people and experience a fresh atmosphere, which makes us feel excited about the new location.
At the same time, learning about the new menu, drinks, and customer demographics can be overwhelming.
Training for new servers should be simple if your restaurant has a good training program.
The first day of training should include the locations of the coolers, dry storage, sections, and coffee area. The remainder of the shift should be spent following around experienced servers and observing the environment and how it operates.
The second day of the training should be at the expo. Running food allows you to learn table numbers and what the dish looks like. At the end of each shift, a trainer should test some of the restaurant’s most popular dishes.
The third day of training should be spent behind the bar alongside the bartender. An experienced bartender can explain the ingredients of signature cocktails, wines, beers, and refreshing beverages.
The fourth day of training should focus on the POS system. The training server should take notes on all orders and enter them into the POS system while the experienced server observes. It helps you master the POS system faster.
On the last day of training, a new server should begin waiting tables and be monitored by an experienced server.
I think these steps are followed by a training program. The new server is ready to go without any overloads.
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Being a server is one of the hardest job I’ve ever had . You may get a customer that is very angry at life and they take it out ok you. I was serving at this restaurant in Wyoming. I had gotten into a car accident and crushed my foot pretty good. I wasn’t able to work for about 3 weeks in the mean time my boss called me and said, one of your customers dropped off a Christmas card for you . So later in the day I drove into town and got my Christmas card I opened it and my customer had givin me 1000$ check. I served off and on for 25.00 it takes time to be good at . You begin to know when someone is having a bad day and what to say to them to make the smile. I wish every new server the best of luck !!
I’m looking for remote positions only at this time.