If I was locked out of my TWC account due to suspected fraud, even after I followed all the rules and regulations and still can’t get in to my own account. How can I get in to my exsisting account?Anyone please help me?
This happened to w me 6 months ago, no one would give me answers I sent my ID, social security card 5 times and still nothing! I finally emailed the Governor's office, who then forwarded it to the ombudsman's office and a week later I had access again. And I was 100% verified. It's too bad we have to go to such extreme measures to get people to do their jobs. The agents who answer the phones say that they can't tell us anything so not sure why they are even there? They do have deadlines to respond so make your ombudsman or Governor aware and they'll get it taken care of.
This is exactly what is happening to me