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They said what?! This topic explores the daily things that call center employees experience first hand. Customer service isn't always easy but be sure to join the conversation or check out what others have to say!
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Tricia Hendrix
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over 6 months ago

Anyone ever work in a call center before?! I did awhile back and it DEF takes a certain kind of person to handle that job! How did YOU like being a call center rep??

#watercooler #youareaHERO #callcenter #customerservice

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Kim Bakke
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It sucks…metrics suck, too.

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محمد سلامة السيد موسي
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ربنا يوفقنا

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Eleana Bowman
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over 6 months ago

Work from home opportunity: Senior Customer Service Representative

Join Wyndham Destinations as a Senior Customer Service Representative - hiring NOW! Pay ranges from $16.50 - $20.10 per hour on average.

View job and apply

Responsibilities include

  • Provide customer service to WorldMark owners and guests

  • Coordinate with other departments and vendors to complete customer's needs

  • Promptly and accurately input owner issue information into internal systems to resolve issues

Qualifications

  • High school diploma
  • 2 years experience in customer service
  • Solid ability to multi-task with strong computer navigation capabilities
  • Exceptional listener with the skill to effectively communicate orally and written

CLICK HERE to apply >

#workfromhome #hiringnews #nationwideUSA #hiringnow #hospitality #customerservice #callcenter

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Eleana Bowman
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over 6 months ago

Work from home at AT&T (starting at $17.63/hour). Company provides equipment!

In this Customer Service Representative Sales position, you'll identify sales opportunities and offer customized solutions to customers. Pay starts at $17.63 per hour and AT&T will provide equipment (keyboard, monitor, computer, mobile device, etc.) Apply now >

Additional duties include:

  • Handle relocations, bill support, and other support services
  • Troubleshoot and resolve customer voice & data issues across networks
  • Remain proficient in all billing, rate plan and feature matters

WFH requirements:

  • Must have verified internet service with a minimum of 12mb upload speed and 18mb download speed
  • Must maintain workspace in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits
  • Be available, accessible, and accountable to work during established work schedules and shifts

PLEASE NOTE: In order to qualify for this WFH position, you must reside in the following states: DC, IN, MA, MD, MI, NH, NJ, OH, PA, RI, VA, VT, WV

#workfromhome #callcenter #customerservice #remotework #ATT #jobsearch #hiringnow #hiringnews

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Sh'Mel Ware
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over 6 months ago

What duties would I need to complete as a Call Centers?

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tyanne burton
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over 6 months ago

Looking for remote customer service Job

I am a very hard working individual and I have alot I of customer service experience as we as call center and I am looking for a remote job from Amazon.

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Tricia Hendrix
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over 6 months ago

Work from home for Liberty Mutual!

Do you love to make people happy? Are you an expert problem solver? Do you want to get PAID for your training and work from home???

A customer service representative is needed at Liberty Mutual!

Make up to $43,500.00 a year

Responsibilities:

  • Help customers in their time of need by building rapport, responding to, and resolving inbound phone calls in a fast-paced call center environment. This is done by identifying and providing services and solutions to their questions regarding renewals, coverage, eligibility, billing, and policy changes.
  • Deliver expertise by identifying and analyzing customer and agent needs to ensure high satisfaction, growth and retention of business.
  • Provide counsel, guidance and suggestions to our customers to adequately cover and protect what they value most. This is done by using upselling and cross-selling sales skills to educate customers and agents on new and existing insurance products & services.
  • Uphold our customer care standards by achieving individual goals on call quality, handle time, lead transfer ratio, adherence, first call resolution, and reliability.
  • Maintain and tracks accurate data in various computer systems.

Training

The call center class begins on Monday, August 16th, 2021. Our hours of operation are from Sunday through Saturday, 7:00am-12:15am PST. They their customers 24 hours a day/7 days a week/365 days a year so our customer service representatives need to be flexible to work within the hours of operation, plus weekends and holidays.

Through the company's paid 10 week training program, you will learn about insurance policies, regulations, servicing, and what it takes to demonstrate our Quality Standards and Common Purpose, delighting our customers and agents every step of the way. Training hours are from 8:00am-4:30 pm, Monday through Friday. This includes formal classroom instruction, assessments, and testing to pass the Personal Lines Licensing exam, which is a requirement for this role.

Location:

Preferred locations for this position are states within the Mountain Time or Pacific Time Zones.

The following states/districts are excluded from eligibility at this time:

Alaska, California, Hawaii, Illinois, Kentucky, Louisiana, Michigan, Montana, Nevada, New York, Washington DC, West Virginia.

Qualifications:

  • Associate`s degree in a business related field or equivalent training required.
  • Minimum of 6 months related work experience required,
  • Customer service experience preferred.
  • Ability to review, record and organize written data from a variety of sources with no pre-established format.
  • Excellent oral, written and interpersonal communication skills, and the capacity to multi-task in a structured work environment are required.
  • Ability to handle confidential and proprietary information is critical.
  • Proficiency with computers is mandatory.
  • Knowledge and ability to use Microsoft office tools is necessary.
  • Must have a clear understanding of the organization's policies, standards and procedures to guide customer interactions.
  • Appropriate licenses up hiring/training, along with passing
  • Proficiency Assessments is required.

Are you interested?

Get started and APPLY HERE

#workfromhome #nationwideusa #hiringnews #LibertyMutual

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Tara Durci
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over 6 months ago

Where can I find a legit secure work from home position?

Looking for a work from home position for adult childcare reasons. If anyone knows of something secure that isn’t telemarketing please let me know. Strong work history. Case management, data entry, order processing etc. #workfromhome #jobsearch

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Susyn Montalvo
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I would also like a "work at home" job, because I have no transportation and live far out into the country - miles from any city or town. These jobs are hard to find. They ask for more on a job application than I have ever seen in the past. I understand there are many much younger people than myself out there who don't want to work - but I do, looking for a way to support my needs.

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Beverley Jones
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Liveops.com

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Yvonne Alvarez
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over 6 months ago

What made me stay at #C3 was

I worked from home. I started at the office and the trainers are awesome they are also your friend. I never had a issue with nobody. It was my first time working in a call center. Everyone was helpful

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angel hasty
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over 6 months ago

What training do I need to get qualified for a Call Center Representative job?

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deanna yoder
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over 6 months ago

How hard is it to get a Call Center Representative job?

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