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They said what?! This topic explores the daily things that call center employees experience first hand. Customer service isn't always easy but be sure to join the conversation or check out what others have to say!
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christine mbogo
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over 6 months ago

Looking for work from home jobs that include telemarketing or data entry Sites you can advice , #workfromhome

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Robin Clapp
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over 6 months ago

I have been out of work since march 2020, about 1 1\2 years and would love to work again. At 73, l was the oldest employee was the oldest in the call center of 100 people. I worked well and was very well accepted. I told them l loved working there and tried to be as nice to call respondents, coworker and supervisors as possible. I would be delighted to be hired again even remotely. I went out of my way to be eady to get along with people.

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Phillip Hankland
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over 6 months ago

Need a customer assurance screener job, screening tapes of call center Reps tapes with customers to see that they are following scripts and proper protocols etc, full time work from home, I have 8 plus years experience doing this. #workfromhome

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Johnnie Roberts
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over 6 months ago

I am 67 years old, and I am looking for a part-time job, I am a retired Economic Support Specialist, I have experience working in a call center, I have worked as an Office Manager jn a dental practice. I have been applying for positions but I haven't been successful in finding a job.

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Michelle Van Ginkel
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over 6 months ago

Eager to please and get the job done. #retail #officelife #callcenter #warehouselogistics #workfromhome

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cheryl ferguson
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over 6 months ago

What made me stay at #Petals was

Petals was a second job for me. It was doing telemarketing evenings and weekends. I enjoyed talking to people from all over.

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Tese Sherrill
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over 6 months ago

What advice would you give a person who wants change and never worked at a call center before. Always been hands on type of person where should I start?

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Michael Frash
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Community Specialist
over 6 months ago

Call center life...have you experienced this?

Have you ever worked in customer service on the phone or internet, and noticed that people show more anger behind a phone or computer? How do you manage and defuse situations? #callcenter #watercooler

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Daniel Ward
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4 people found this answer helpful

I worked in a call center for a DSL company. This was pretty much a regular occurrence. Probably the number one thing I learned just from overhearing calls from others around me and from listening to training calls is to NEVER, EVER tell someone to calm down. It does nothing but illicit immediate screaming/nastiness. I just let them rant, apologize for the company "dropping the ball", and do everything I was able to do to help. I couldn't always fix their issues but they at least calmed down and thanked me for being so patient with them; most of them actually apologized for yelling right off the bat.

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David Macarty
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over 6 months ago

Expérienced call center needed

Campaign : HDR Housing Disrepair No DDV provided Interesting payout We take only United Kingdom (UK) Direct client Payment every three days Only for interested call center For more details Contact me on Skype : live:.cid.8d0b2a297e978063 #callcenter #telemarketing #outboundcalls #coldcalling

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Ashley Wilson posted an article
Ashley Wilson
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