Unemployment Benefits in Wisconsin

Jobcase Team
Official Account

Welcome to the Jobcase resource center for unemployment in Wisconsin. If you are here, you are probably trying to figure out your unemployment benefits to keep you afloat during this challenging time. Applying for unemployment benefits can be complicated, so we put together these resources to help you navigate.

What is it called?

The Wisconsin Department of Workforce Development (DWD) runs the state’s Unemployment Insurance (UI) program.


The fastest way to file a claim is online by creating an account on the UI Online portal or logging into your existing account here.

Online services are available at the following times to apply for benefits:

  • Sunday 12PM - 5PM
  • Monday - Friday 6AM - 7PM
  • Saturday 9AM - 2:30PM

FAQ + Resources

Please visit this walkthrough.

By Phone

For help using online services or if you are unable to go online call:

  • 414-435-7069
  • 844-910-3661

Business hours are Monday - Friday from 7:35AM - 3:30PM

Info you need to apply

  • A username and password for filing online
  • A valid email or mobile number
  • Your social security number
  • Your Wisconsin driver license or identification number
  • Your work history for the last 18 months:
  • Employers' business names
  • Employers' addresses (including zip code)
  • Employers' phone number
  • First and last dates of work with each employer
  • Reason no longer working with each employer
  • Your current address. You need a valid mailing address to receive important documents about your claim. Make sure you have notified your post office of any recent changes to your address.
  • If not a U.S. citizen, your alien registration number, document number and expiration date
  • Form DD-214 (Member 4 copy), if you served in the military in the last 18 months
  • Form SF-50 or SF-8, if you are a federal civilian employee
  • If you are a union member, the name and local number of your union hall
  • To receive payments by direct deposit, you’ll also need your bank name, account number, and routing number. Otherwise, the Department of Workforce Development (DWD) will issue you a Visa prepaid debit card.

Good luck, we're here to help! Information is changing quickly. Please consult the state's applicable website provided above to be sure the information is valid.

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