Welcome to the Jobcase resource center for unemployment in Tennessee. If you are here, you are probably trying to figure out your unemployment benefits to keep you afloat during this challenging time. Applying for unemployment benefits can be complicated, so we put together these resources to help you navigate.

What is it called?

The Tennessee Department of Labor and Workforce Development runs the state’s Unemployment Insurance (UI) program.

Online

The fastest way to file a claim is online.
Click here for more information

• You will have to create an account here
• While it may take up to 4 weeks for a decision to be finalized, claimant's have the ability to track their claim and review status information at their convenience

By Phone

You can also file for unemployment benefits or get help with your application by calling Telephone Support for Unemployment Insurance Filing: 844-224-5818

Info you need to apply

It is best to have all of your information ready before you start in order to avoid unnecessary delays or being locked out of your online account.

Before you file, make sure you have the following:

Your Personal Info:

• Social Security Number
• Driver’s License Number
• Address
• Telephone Number
• Valid email address
• DD 214 Member 4 if you served in the military in the past 18 months

Tennessee Unemployment Insurance claimants receive their benefits via the Tennessee Automated Payment (TAP) debit card or direct deposit. To receive benefits by direct deposit, you’ll need to provide your bank routing number and account number.

Your Employment Info:

• Last 18 months of Employment
• Last Day Worked
• Reason for Separation
  Employer Info:
• Separating Employer's Name
• Separating Employer's Address
• Separating Employer's Telephone Number
• Separating Employer's Fax Number

Good luck, we're here to help! Information is changing quickly. Please consult the state's applicable website provided above to be sure the information is valid.