Welcome to the Jobcase resource center for unemployment in North Carolina. If you are here, you are probably trying to figure out your unemployment benefits to keep you afloat during this challenging time. Applying for unemployment benefits can be complicated, so we put together these resources to help you navigate.

What is it called?

The NC Department of Commerce Employment Security (DES) runs the state’s Unemployment Insurance (UI).

Online

The fastest and most efficient way to file a new claim is to file here.

By Phone

You may also file over the phone by calling the customer call center (888)-737-0259. Due to high call volume, you may experience high wait times.

Info you need to apply

To apply for unemployment, you need to provide personal information including

• Your Social Security Number
• Information about your most recent employment and pay
• Work history for the last two years
• Bank routing and account numbers for Direct Deposit

FAQ + Resources

For more information, click here.

Good luck, we're here to help!
Information is changing quickly. Please consult the state's applicable website provided above to be sure the information is valid.