Unemployment Benefits in New York

Jobcase Team
Official Account

Welcome to the Jobcase resource center for unemployment in New York. If you are here, you are probably trying to figure out your unemployment benefits to keep you afloat during this challenging time. Applying for unemployment benefits can be complicated, so we put together these resources to help you navigate.

What is it called?

The New York State Department of Labor runs the states Unemployment Insurance (UI) program.


It is best to apply for UI online. Sign in with your NY.GOV ID and follow the instructions to file a claim.

You may file your claim:

  • Monday – Thursday: 7:30AM - 7:30PM
  • Friday: 7:30AM - 5PM
  • Saturday: All day
  • Sunday: 7:30 AM - 7PM

By Phone

Call our Telephone Claim Center, toll-free to file a claim: 1-888-209-8124

Telephone filing hours have been extended as follows:

  • Monday - Friday: 8AM - 7:30PM
  • Saturday and Sunday: 7:30AM - 8PM

Info needed to file

  • Your Social Security number
  • Your driver license or Motor Vehicle ID card number (if you have either one)
  • Your complete mailing address and zip code
  • A phone number where we can reach you from 8AM - 5PM, Monday –Friday
  • Names and addresses of all your employers for the last 18 months, including those in other states
  • Employer Registration number or Federal Employer Identification Number (FEIN) of your most recent employer (FEIN is on your W-2 forms)
  • Your copies of forms SF8 and SF50, if you were a federal employee
  • Your most recent separation form (DD 214), for military service

You can file a claim without all of these documents. However, missing information can delay your first payment.

FAQ + Resources

For common questions about UI, go to this FAQ page.

View another state 
Articles from the Jobcase community