Unemployment Benefits in New Mexico

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Welcome to the Jobcase resource center for unemployment in New Mexico. If you are here, you are probably trying to figure out your unemployment benefits to keep you afloat during this challenging time. Applying for unemployment benefits can be complicated, so we put together these resources to help you navigate.

What is it called?

The New Mexico Department of Workforce Solutions runs the state’s Unemployment Insurance (UI) program.

Online

You can file your new Unemployment Insurance claim online.

All individuals applying for and receiving UI benefits are required to log into the New Mexico Workforce Connection Online System first in order to access the UI Tax & Claims System.

After logging in here, click on "Unemployment Insurance" under "Quick Menu" on the left-hand side of the screen.

The online UI Tax & Claims System is available from 4AM - 9PM, Sunday through Friday. The system is not available on Saturdays, which serves as a maintenance day.

By phone

You can also file by phone by calling 1-877-664-6984 from 8AM - 4:30PM, Monday - Friday.

Please note that there are now designated call days based on the last digit of your Social Security Number:

  • 0-3: Monday
  • 4-6: Tuesday
  • 7-9: Wednesday
  • Missed your day: Thursday & Friday

Info you need to apply

To ensure your claim is filed as quickly as possible, you should have the following information ready before you file your claim:

  • Social Security Number
  • Mailing address and phone number(s) of employer(s) you worked for in the last 18 months
  • The starting and ending dates of your last job (or jobs if you had more than one employer in the last 18 months)
  • If non-citizen, have your alien registration number and expiration date
  • If you worked during the week you are filing your claim, be sure you know the gross amount (total dollars and cents before any deductions) of your pay before filing
  • Pencil and paper to write down questions and instructions

Good luck, we're here to help! Information is changing quickly. Please consult the state's applicable website provided above to be sure the information is valid.

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New Mexico Unemployment Insurance (UI) Resources 
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