Unemployment Benefits in Iowa

Jobcase Team
Official Account

Welcome to the Jobcase resource center for unemployment in Iowa. If you are here, you are probably trying to figure out your unemployment benefits to keep you afloat during this challenging time. Applying for unemployment benefits can be complicated, so we put together these resources to help you navigate.

What is it called?

The Iowa Workforce Development (IWD) runs the state’s Unemployment Insurance(UI) program.


The fastest way to file a UI claim is by using the online application system or at a local IowaWORKS Center.

Coronavirus Update: Iowa is providing updates on Unemployment Insurance changes related to COVID-19

Hours to submit a weekly claim:

  • Monday through Friday 8AM - 5:30PM
  • Sunday 8PM - 7:30PM

By Phone

IowaWORKS Centers located throughout the state provide services for individuals and businesses such as career exploration, labor market information, and job fairs. If one-on-one assistance is needed to file an unemployment claim, please call to schedule an appointment.

Monday through Friday 8:30AM - 4:30PM

CityPhone Number
Cedar Rapids319-365-9474
Council Bluffs712-352-3480
Des Moines515-281-9619
Dubuque563-556-5800 or 866-227-9874
Ft Dodge515-576-3131
Mason City641-422-1524
Sioux City712-233-9030

Info you need to apply

  • Social security number
  • Name, payroll address and telephone number of your last employer
  • Start and end dates of your last job
  • Whether or not you will receive vacation pay, severance, etc.
  • Alien registration number (if not a U.S. citizen or permanent refugee)
  • DD-214 (Member 4) if you served in the U.S. military during the last 18 months
  • Verifying your identity by answering security questions
  • Standard Form 8 (SF-8) if you worked for the federal government in the last 18 months
  • Name(s), date(s) of birth, and social security number(s) of any dependents that are claimed as exemptions on your federal income tax return

Good luck, we're here to help! Information is changing quickly. Please consult the state's applicable website provided above to be sure the information is valid.

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