Welcome to the Jobcase resource center for unemployment in Illinois. Whatever your circumstances during this challenging time, we’re here to help and make it as easy as possible! Applying for unemployment benefits can be complicated, so we’ve summarized the process and resources for you below.
Illinois Department of Employment Security (IDES) runs the Unemployment Benefits program.
To file online use this link and follow the prompts.
Important: Online filing and claims applications will be unavailable every night from 8PM - 10PM for daily claims processing.
In order to process the extremely high volume of unemployment benefit claims due to COVID-19, IDES has implemented the following schedule for those filing claims online and over the phone:
To file by phone click here and follow the prompts.
Please call 800-244-5631
The day or time of day in which a claim is filed will not impact whether you receive benefits or your benefit amount.
Additionally, claims will be back-dated to reflect the date in which a claimant was laid-off or let go from their job due to COVID-19.
Good luck, we're here to help! Information is changing quickly. Please consult the state's applicable website provided above to be sure the information is valid.