Posted in Lyft Club
Denise Rhines
over 6 months ago
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LYFT WORKER NEEDS HELP.

DEAR LYFT WORKER'S--HI THERE MY NAME IS DENISE RHINES.AND I AM ON LOW-INCOME.AND I AM HANDICAP.BUT I AM A VERY HARD WORKER.AND LOVE DRIVING PEOPLE TO WERE THEY NEED TO GO.BUT I WISH LYFT WOULD HELP ME OUT WITH THE GAS.SINCE I HAVE BEEN WORKING FOR LYFT.I HAVE SPENT OVER $500.00 DOLLARS IN GAS ALREADY.AND I HAVE ONLY MADE AROUND $300.00-DOLLARS SO FAR WORKING WITH LYFT.PLUS I AM WORKING MONDAY THOUGH FRIDAY-AND MY HOURS ARE FROM 9AM-NOON-2PM-5PM-7PM-11PM.AND YESTERDAY I WORKED 6HOURS AND ONLY MADE $7.30 WHOPPI.I WOULD REALLY LIKE TO DO MORE FOR LYFT.BUT YOU CAN NEVER GET AHOLD OF THEM.BECAUSE THEY DO NOT HAVE A PHONE NUMBER WERE U CAN CALL THEM TO GET HELP.AND WHEN YOU GO TO THE HELP CENTER.AND LEAVE A MESSEGE.I HAVE NOT HEARD BACK FROM ANYONE.AND I THINK THAT IS JUST NOT RIGHT.PLUS I THINK THEY NEED A OFFICE SOME WERE HERE IN THE CITY OF OSWEGO NY.SO IF YOU HAVE A PROBLEM OR ISSUE YOU CAN GO THERE AND SIT DOWN AND TALK WITH SOMEONE.PLUS ON FRIDAY NIGHTS AND SATURDAY NIGHT THE COLLEGE KIDS HERE IN THE CITY OF OSWEGO NY.LIKE TO GO DOWN TOWN ON THOSE NIGHTS AND BAR HOP.AND WHEN THEY GET DONE AND NEED A RIDE BACK TO THE COLLEGE.THEY TRY TO PUT TO MANY PEOPLE IN TO MY CAR.AND I CAN ONLY TAKE FOUR PEOPLE AT A TIME.BECAUSE I HAVE A SMALL CAR.SO WHEN I TELL THEM THAT I CAN ONLY TAKE 4 AT A TIME.THEY GET VERY UPSET AND THROW SNOWBALLS AT MY CAR.OR I HAVE HARD MY DOOR ON MY CAR KICKED IN.AND LYFT DID NOTHING TO TAKE CARE OF THIS.SO I THINK LYFT NEEDS I BETTER SYSTEM WERE THEIR DRIVER'S CAN GET IN TOUCH WITH THEM BETTER.AND FIND OUT HOW THEY CAN MAKE IT BETTER FOR US DRIVER'S IN OSWEGO NY.PLUS THEIR ARE SOME PEOPLE HERE IN OSWEGO NY.WHO ARE LOOKING FOR RIDE'S TO THEIR DOCTOR'S APPOINTMENTS.AND I HEARD ON THE NEWS THAT LYFT WAS WORKING ON THAT TO GET PEOPLE TO THEIR APPOINTMENTS AND BACK HOME SAFE.SO I HOPE WHO EVERY READS THIS.CAN HELP ME OUT IN SOME WAY OKAY.AND IF THE LYFT OWNER WOULD LIKE TO GIVE ME A CALL SOMETIME.I AM HERE TO LISTEN TO WHAT YOU HAVE TO SAY OKAY.OKAY.THAT .SO THANK YOU FOR YOUR TIME EVERYONE.BUT I THINK LYFT COULD DO BETTER FOR THEIR DRIVER'S AND PASSENGERS.SO THANK YOU TO EVERYONE WHO READ'S THIS FROM DENISE RHINES IN OSWEGO NY.LOOKING FOR HELP AND ANSWER'S.-3/8/18

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Diana F

Drive for uber instead. Much better company.

3y
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Nihar Suthar

Hi Denise! I'm sorry that you haven't heard back from anybody. I use Lyft all the time and just wanted to say that I really appreciate drivers like you who care a lot about giving their passengers the best service possible! It means a lot.

But I agree, you also should not have to lose money to be able to help people get to where they need to go. I have seen that there are more passengers who use Lyft in larger cities. Have you tried going to Syracuse one day and giving rides there? I know it's about 45 minutes away from you, but you should give it a shot. I think you'll get more ride requests and have more success. It's important to be able to make money while doing what you love.

3y
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Luc Dalestin

Hey Denise Lyft driver here. Like Nihar said try driving in a busier spot. If it's slow you won't make as much. I stick to the airport and busy downtown areas. Even if it means a little drive to get there, grab a coffee or something to eat on the way and then stay put where you are and will have the most paxes. If you can pick up more riders you will make more money. You could always reach out to them on social too like on Twitter or something like that.

3y
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