JOBCASE PRIVACY POLICY

Last Updated: December 24, 2020

1. Introduction

Welcome to Jobcase! We’re so glad that you’ve chosen Jobcase, Inc. (“Jobcase”, “we”, “us”, or “our”) to drive success in your work life! You can click the links below to navigate to specific sections of these terms and conditions (the “Agreement”), but we recommend that you read this Agreement completely before using our website, www.jobcase.com, or our mobile app (collectively referred to herein as “the Site”).

  1. Introduction
  2. Changes to this Agreement
  3. Mobile Services
  4. Membership and Registration
  5. Premium Services
  6. Your Ownership Rights
  7. Jobcase Intellectual Property
  8. Links to Third-Party Websites
  9. Links to Our Site
  10. Social Networking Services
  11. Rules Governing Use of the Site and Services
  12. Complaints Regarding Copyright Infringement
  13. Representations, Warranties, and Covenants
  14. Indemnification
  15. Disclaimer
  16. Limitation of Liability
  17. Notices
  18. Dispute Resolution By Binding Arbitration
  19. Term and Termination
  20. General Provisions
  21. Notice for California Users
  22. Contact Us

The Site provides you with access to Jobcase's products, services, communications, and offerings (the “Services”). The details below describe your rights and responsibilities when you use the Site and the Services. By accessing or using the Site or Services in any way, or registering with Jobcase, you are agreeing to be bound by this Agreement.

If you are accessing the Site or using the Services on behalf of an organization that you represent, then you agree to bind both yourself as an individual, and your organization, to all of the terms of this Agreement, and all references to “you” shall also include such organization.

No agency, partnership, joint venture, employment, or franchise relationship is intended or created by this Agreement.

Our Privacy Policy is available at http://www.jobcase.com/privacy_policy. By accepting this Agreement, you acknowledge that you have read and understand the Privacy Policy.

Please note that the section “Dispute Resolution by Binding Arbitration” contains an agreement to arbitrate and other important information regarding your legal rights, remedies, and obligations. The Arbitration Agreement requires (with limited exception) that you submit claims you have against us to binding and final arbitration, and further:

2. Changes to this Agreement

We reserve the right, in our sole discretion, to modify this Agreement at any time, so please review the Agreement periodically for any changes. Changes will be posted on the Site or otherwise noticed to you in accordance with applicable law, and will be effective when posted. If you continue to use or access the Sites or Services, you will be deemed to have accepted the updated Agreement.

3. Mobile Services

The Services include certain services that are available via a mobile device, including (i) the ability to upload content to the Services via a mobile device, (ii) the ability to browse the Services and the Sites from a mobile device and (iii) the ability to access certain features through an application downloaded and installed on a mobile device (“App”) (collectively, the “Mobile Services”). To the extent you access the Services through a mobile device, your wireless service carrier’s standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. In the event you change or deactivate your mobile telephone number, you agree to promptly update your account information.

App from Google Play Store. The following additional terms apply to any App you acquire via the Google Play Store (such software, “Google-Sourced Software”):

Apple-Enabled Software Apps. The following additional terms apply to any App you acquire via Apple Inc. (such software, “Apple-Enabled Software”):

4. Membership and Registration

Your Membership. A “Member” is any user who registers and creates an account on the Sites. As between you and others, your account belongs to you.

You agree to:

You are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, (b) ensure that you exit from your account at the end of each session when accessing the Service; and (c) change your password immediately if you suspect there is or might be unauthorized use of your account. We will not be liable for any loss or damage arising from your failure to comply with this Section or any unauthorized activities that occur under your password or account.

Minimum Age. You agree that you must be 16 years or older to use the Sites or Services, or the minimum age set by applicable law (if older). For users who are under the age of 18 but over the age of 16, the parent or guardian of the user declares that the parent/guardian has read and understood our Privacy Policy, agrees this Agreement on behalf of the user, and agrees to the use of the Sites and Services by the user.

Registration. In order to access any of the Services, individuals and businesses will be asked to submit certain information about the user (“Registration Information”). You represent and warrant that all Registration Information you have provided is true, accurate, current and complete.

Email Communication. You must provide your email address when creating an account on the Sites to access certain Services. We may use your email address to communicate with you regarding the administration of the Sites and Services, and for other purposes described in the Privacy Policy. You may receive newsletters and updates with information that we deem to be of interest to our Members. If you would like to stop receiving marketing emails, you may opt out (i) by clicking on the “unsubscribe” link on the applicable newsletter and update or (ii) by emailing us at .

Phone and SMS Communication. By creating an account on the Sites and providing your contact information, you agree that your registration constitutes an inquiry and/or application for purposes of telemarketing laws. When using the Sites or otherwise engaging with us, you may have the opportunity to consent to receive calls and/or text messages (including SMS and MMS messages). Please note the following:

If fees are charged to your wireless account, we may provide your carrier with your applicable information. Your wireless carrier may also collect data about your wireless device usage, and their practices are governed by their own terms. You acknowledge that the SMS message service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We are not responsible for any of the following:

We assume no responsibility for undeliverable mobile messages resulting from any form of active or passive mobile filtering by a user's mobile provider or for insufficient space in a user's mobile phone account for messages. We do not guarantee that your use of the SMS message service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS message service.

5. Premium Services

Jobcase is a free service.

However, from time to time, Jobcase may provide additional Services for you to purchase for a fee (“Premium Services”). This Section provides the terms and conditions for such Premium Services.

Additional Agreements. Before you purchase additional Services for a fee (“Premium Services”), you may also be asked to enter into an additional agreement(s) relating to such Premium Services (the “Additional Agreements”). Those Additional Agreements are made a part of this Agreement and will govern your use of the Services covered by the Additional Agreements. To the extent of a conflict between the terms of this Agreement and those Additional Agreements, the terms of the Additional Agreements will govern.

Payment. If you purchase any of our Premium Services, you agree to the pricing and payment terms for the applicable Premium Services, as we may update them from time to time. Failure to pay these fees may result in the termination of your subscription. Your purchase may be subject to taxes.

Billing Policies. After expiration of your initial free trial period for the Premium Services, if any, your subscription will automatically renew every month or every year, in accordance with the terms of the Services you have chosen. You will be charged the rate stated at the time of purchase, every month or year, until you cancel using the account tools that we provide or by emailing us at [email protected] Unless there is an explicit agreement stating otherwise, your rate is subject to change, but we’ll always notify you beforehand. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Premium Services at the prices in effect when such charges are incurred.

Refund Policy. If you cancel, previous charges will not be refunded, but you may continue to use the applicable Premium Services until the end of the term you paid for. In the event that we suspend or terminate your account or this Agreement for your breach of this Agreement, you will receive no refund or exchange for any unused time on a subscription, any license or subscription fees for any portion of any Premium Services, any content or data associated with your account, or for anything else.

Third-Party Payment Processing. We may use a third-party payment processor (“Processor to process payments, for instance when users subscribe for Premium Services. Your use of the website and services of such Processor is governed by such Processor’s policies. You authorize us and/or Processor to store and continue billing your specified payment method (e.g., credit card) even after such payment method has expired, to avoid interruptions in your Premium Services and to facilitate easy payment for new services. All information that you provide us and/or Processor in connection with a purchase or other monetary transaction must be accurate, complete, and current. You represent and warrant that such information is true and that you are authorized to use the applicable payment instrument.

Taxes. You will pay any applicable taxes relating to such purchases or other monetary transaction interactions, including without limitation withholding taxes, royalties, know-how payments, privilege, excise, sales, use, value-added and property taxes (collectively, “Taxes”), except for those taxes based on our income. You will not withhold any Taxes from any amounts due. Taxes are calculated based on the billing information you provide us and/or Processor at the time of purchase. You will be responsible for all reasonable expenses (including attorneys' fees) we or Processor incur in collecting delinquent amounts, except where the delinquent amounts are due to billing inaccuracies. If at any time we are required by a taxing authority to pay any Taxes not previously collected from you, you will promptly pay such Taxes (including applicable penalties and interest, if any) upon written notice from us (which may be by email).

Changes to Premium Services Fees. We may add new Premium Services for additional fees and charges, or amend fees and charges for existing Premium Services, at any time in our sole discretion. Any changes to the fees for Premium Services will become effective in the billing cycle following notice of such change to you as provided in this Agreement.

6. Your Ownership Rights

What You Own. You own the content, comments, pieces, ideas or other information in any form, including without limitation visual or audio data, that you submit or post through the Sites or the Services (“User Content”). You also own the suggestions, comments for enhancement or functionality, or other feedback you provide regarding the Sites or Services (“User Feedback”).

What You License To Us.

Restrictions and Limitations.

7. Jobcase Intellectual Property

What We Own.

The Sites and the Services may provide, or third parties may provide, links or other access to third-party sites and resources that are not under our control, and we are not responsible for and we do not endorse such sites and resources. If you access a third-party site from the Sites or the Services, then you do so at your own risk. We provide such access or links only as a convenience, and the inclusion of the link does not imply that we endorse or accept any responsibility for the content on those third-party sites. Your use of any third-party websites and the services provided by them is governed solely by such site’s policies.

You further acknowledge and agree that we will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, events, goods or services available on or through any such site or resource. Any dealings you have with third parties found while using the Sites or Services are between you and the third party, and you agree that we are not liable for any loss or claim that you may have against any such third party.

We may also use adware, pixels, and other tracking technologies on the Site that contain links to other third-party websites or applications. Our use of these technologies is described in the Privacy Policy.

You may establish a link to the Sites, provided that the link does not state or imply any sponsorship or endorsement of your site by us or any group or individual affiliated with us. You may not use on your site any Trademarks appearing on the Sites in establishing the link, without our prior written consent for each use. You may not frame or otherwise incorporate into another site the content or other materials on the Sites without prior written consent.

10. Social Networking Services

You may log in to the Sites via various online third-party services, such as social networking services like Facebook, Google, or LinkedIn (“Social Networking Services”). To take advantage of this feature and capabilities, we may ask you to authenticate or log into Social Networking Services on the websites of their respective providers. As part of such integration, the Social Networking Services will provide us with access to certain information that you have provided to such Social Networking Services, and we will use, store and disclose such information in accordance with our Privacy Policy.

We are not responsible for the accuracy, availability or reliability of any information, content, goods, data, opinions, advice or statements made available in connection with Social Networking Services. As such, we are not liable for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such Social Networking Services. We enable these features merely as a convenience and the integration or inclusion of such features does not imply an endorsement or recommendation.

11. Rules Governing Use of the Site and Services

The Services currently enable you, among other things, to create a user profile, import a resume, search for employers and job listings, apply for open positions through job listings, interact with other Jobcase users (and Members), including businesses, and upload User Content (as defined below) to the Sites. The overall appearance, layout, design, and features of the Site are at our discretion and are subject to change at any time without notice to you. Certain activity or content on the Sites, such as job listings, may also be across our network of websites owned, operated, or powered by Jobcase. The “Jobcase Network” encompasses all online sites, including but not limited to this Site, affiliated with or powered, in whole or in part, by our technology and/or for which we are the owner or operator.

You may access and use the Site and the Services only for lawful purposes and solely in accordance with the terms of this Agreement and the Jobcase Code of Conduct, which is incorporated herein by reference. We reserve the right to discontinue any aspect of the Sites or the Services at any time and without notice, and also to report to law enforcement any actual or suspected illegal activities on our Sites or Services. All rights not expressly granted to you under this Agreement are reserved by us and our licensors.

Overview.

You Can Provide Notice of Copyright Infringement.

Pursuant to the Digital Millennium Copyright Act (17 U.S.C. § 512), we have implemented procedures for receiving written notification of claimed infringements. We have also designated an agent to receive notices of claimed copyright infringement. If you believe in good faith that your copyright or trademark rights have been infringed, you may complete and submit a Notice of Copyright Infringement form, or otherwise provide a written communication which contains:

Please submit your notice to our Copyright Agent at: [email protected]. Or contact us by mail at:

Jobcase
Attn: Copyright Agent
201 Broadway
Suite 7
Cambridge, MA 02139

Counter-Notice:

If you believe that a notice of copyright infringement has been improperly submitted against you, you may submit a Counter-Notice, pursuant to Sections 512(g)(2) and (3) of the Digital Millennium Copyright Act. You may complete the Counter-Notice Regarding Claim of Copyright Infringement form, or otherwise provide a written communication which contains:

Please submit your Counter-Notice to our Copyright Agent via email to [email protected] or mail to the address specified above. It is our policy to remove repeat infringers from the Sites.

If a counter-notice is received by the Copyright Agent, we will send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, Member or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at our sole discretion.

Repeat Infringer Policy: In accordance with the Digital Millennium Copyright Act and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, users who are deemed to be repeat infringers. We may also at our sole discretion limit access to the Services and/or terminate the memberships of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

13. Representations, Warranties and Covenants

You represent, warrant and covenant for our benefit that:

14. Indemnification

You will indemnify, defend, and hold harmless us and our affiliates, and each of our respective employees, agents, officers, and directors (“Indemnified Parties”), from any and all claims, losses, liabilities, damages, fees, expenses and costs (including attorneys' fees, court costs, damage awards, and settlement amounts) which result from any claim or allegation by a third party against any Indemnified Party arising from or related to:

We will provide you with notice of any such claim or allegation, and we will have the right to participate in the defense of any such claim at our expense. Notwithstanding the foregoing, you will have no obligation to indemnify, defend or hold harmless any Indemnified Party from or against any liability, damages or costs incurred as a result of any action or inaction of such Indemnified Party.

IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.” If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.

15. Disclaimer

THE PARTIES ACKNOWLEDGE THAT THE SITES AND THE SERVICES ARE PROVIDED TO YOU STRICTLY ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH NO WARRANTIES WHATSOEVER. YOU RECOGNIZE THAT THE CURRENT STATE OF TECHNOLOGY DOES NOT ALLOW FOR ERROR-FREE ACCESS TO THE SITES AND USE OF THE SERVICES, AND INTERRUPTIONS, CRASHES AND DOWNTIME MAY OCCUR FROM TIME TO TIME.

WE DO NOT REPRESENT OR WARRANT THAT:

CERTAIN JURISDICTIONS LIMIT THE ABILITY OF COMPANIES TO MAKE DISCLAIMERS. THE ABOVE DISCLAIMERS AREINTENDED TO BE ONLY AS BROAD AND INCLUSIVE AS IS PERMITTED UNDER SUCH LAWS. IF ANY PORTION OF THIS SECTION IS HELD TO BE INVALID UNDER SUCH LAWS, THE INVALIDITY OF SUCH PORTION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THIS SECTION.

16. Limitation of Liability

IN NO EVENT WILL WE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, WHETHER IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY, ARISING OUT OF, OR IN CONNECTION WITH THE SITES, THE SERVICES, THE INFORMATION THEREON, OR THIS AGREEMENT, INCLUDING WITHOUT LIMITATION: (A) THE USE OR INABILITY TO USE THE SITE OR THE SERVICES; (B) LOST OR DAMAGED DATA; OR (C) LOST PROFITS OR LOST REVENUE; EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES AND WHETHER OR NOT SUCH LOSS OR DAMAGES ARE FORESEEABLE OR WE HAVE BEEN NOTIFIED OF THE POSSIBILITY THEREOF.

SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU, AND THE FOREGOING SHALL NOT APPLY TO CERTAIN STATES’ RESIDENTS TO THE EXTENT ANY DAMAGES ARE CAUSED BY OUR NEGLIGENT, FRAUDULENT, OR RECKLESS ACTS.

IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITES OR THE SERVICES OR WITH THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SITE AND THE SERVICES, UNLESS YOU ENGAGE IN BINDING ARBITRATION AS SET FORTH BELOW.

YOUR RECOVERY FOR ANY DAMAGES THAT OCCUR AS A RESULT OF YOUR USE OF ANY PREMIUM SERVICES PROVIDED BY US WILL BE LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU ACTUALLY PAID FOR SUCH PREMIUM SERVICES DURING THE THREE (3) MONTH PERIOD PRECEDING THE EVENT, OR (B) $100. CIRCUMSTANCES GIVING RISE TO SUCH DAMAGES. THIS RECOVERY FOR DAMAGES IS CUMULATIVE AND NOT PER INCIDENT.

17. Notices

All legal notices sent by you to us under this Agreement must be delivered in writing by courier, by electronic facsimile, or by certified or registered mail (postage prepaid and return receipt requested) to our address in the “Contact Us” section below. Such notice will be effective upon the earlier of: (i) our receipt of the notice, or (ii) three business days after you placed the notice in the mail. We may deliver a notice to you by posting general notice on the Sites, which will be effective when posted.

18. Dispute Resolution By Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.

a. Agreement to Arbitrate

This Dispute Resolution by Binding Arbitration section is referred to in this Agreement as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and us, whether arising out of or relating to this Agreement (including any alleged breach thereof), the Sites, the Services, our Privacy Policy, any advertising, or any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into this Agreement, you and we are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.

b. Prohibition of Class and Representative Actions and Non-Individualized Relief

You and we agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. Unless both you and we agree otherwise, the arbitrator may not consolidate or join more than one person’s or party’s claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding. Also, the arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party’s individual claim(s), except that you may pursue a claim for and the arbitrator may award public injunctive relief under applicable law to the extent required for the enforceability of this provision.

c. Pre-Arbitration Dispute Resolution

We are always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer’s satisfaction by emailing customer support at [email protected] If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to us should be sent to Jobcase, 201 Broadway Street, Suite 7, Cambridge, MA 02139 (“Notice Address”). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If we and you do not resolve the claim within sixty (60) calendar days after the Notice is received, you or we may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by us or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or we are entitled.

d. Arbitration Procedures

Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (“AAA”) rules and procedures, including the AAA’s Consumer Arbitration Rules (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, http://www.adr.org. Information about the AAA Rules and fees for consumer disputes can be found at the AAA’s consumer arbitration page, http://info.adr.org/consumer-arbitration/. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of this Agreement as a court would. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. The arbitrator shall apply Massachusetts law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honor claims of privilege recognized at law. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under this Agreement and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.

Unless we and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination shall be made by AAA. If your claim is for $10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.

e. Costs of Arbitration

Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. If the value of the relief sought is $75,000 or less, we will pay all Arbitration Fees. If the value of relief sought is more than $75,000 and you are able to demonstrate to the arbitrator that you are economically unable to pay your portion of the Arbitration Fees or if the arbitrator otherwise determines for any reason that you should not be required to pay your portion of the Arbitration Fees, we will pay your portion of such fees. In addition, if you demonstrate to the arbitrator that the costs of arbitration will be prohibitive as compared to the costs of litigation, we will pay as much of the Arbitration Fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. Any payment of attorneys’ fees will be governed by the AAA Rules.

f. Confidentiality

All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.

g. Severability

If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than subsection (b) titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement shall be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of subsection (b) above titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” are invalid or unenforceable, then the entirety of this Arbitration Agreement shall be null and void, unless such provisions are deemed to be invalid or unenforceable solely with respect to claims for public injunctive relief. The remainder of this Agreement will continue to apply.

h. Future Changes to Arbitration Agreement

Notwithstanding any provision in this Agreement to the contrary, we agree that if we make any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Services, you may reject any such change by sending us written notice within thirty (30) calendar days of the change to the Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between you and us in accordance with the language of this Arbitration Agreement as of the date you first accepted this Agreement (or accepted any subsequent changes to this Agreement).

IF YOU REPRESENT AN ORGANIZATION, OR ARE ENTERING INTO THIS AGREEMENT IN ANY CAPACITY OTHER THAN AS AN INDIVIDUAL REPRESENTING YOURSELF, SUBSECTIONS (A), (D) AND (E) ABOVE ARE HEREBY DELETED AND REPLACED IN THEIR ENTIRETY WITH THE CORRESPONDING PROVISIONS BELOW, AND SUBSECTION (H) ABOVE DOES NOT APPLY TO YOU.

a.2 Agreement to Arbitrate

This section (including subsections (a) through (g)) is referred to in this Agreement as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and us, whether arising out of or relating to this Agreement (including any alleged breach thereof), the Services, any advertising, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. You agree that, by entering into this Agreement, you and we are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. Notwithstanding the foregoing, this Arbitration Agreement shall not preclude either party from pursuing a court action for the sole purpose of obtaining a temporary restraining order or preliminary injunction in circumstances in which such relief is appropriate; provided that any other relief shall be pursued through an arbitration proceeding pursuant to this Arbitration Agreement.

d.2 Arbitration Procedures

Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (“AAA”) rules and procedures, including the AAA’s Commercial Arbitration Rules (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. The arbitrator shall apply Massachusetts law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honor claims of privilege recognized at law. The arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under this Agreement and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.

Unless we and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination shall be made by AAA. If your claim is for $10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.

e. Costs of Arbitration

Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. Any payment of attorneys’ fees will be governed by the AAA Rules.

19. Term and Termination

This Agreement will be effective for as long as you use or access the Sites or the Services. However, the sections below still apply beyond termination or expiration of this Agreement:

We may terminate your Membership without cause, at any time and without notice to you. We may terminate your access to and use of the Sites and/or any Services immediately if:

The termination of your Membership will terminate your access to any Services for which registration is required. Neither we nor any of our affiliates will be liable to you or to any third party for termination of your Membership for any reason.

If your membership has been terminated, then you may only use the Services again if you have express written permission from Jobcase.

20. General Provisions

21. Notice for California Users

Under California Civil Code Section 1789.3, users of the Services from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

22. Contact Us

Please contact us at [email protected] or (617) 758-2001 to report any violations of this Agreement or to ask any questions regarding this Agreement. You may also contact us at Jobcase, 201 Broadway Street, Suite 7, Cambridge, MA 02139.