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Grace Anda
about 1 month ago

What I loved about working at #Sitel Philippines Corporation was the healthy and friendly environment. Especially HMO benefits and insurance.

Been with Sales and Customer Service Representative for 2 years

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Lenin Pina
Community Specialist
Community Specialist
over 6 months ago

Global customer experience management company Sitel announced plans to hire 1,500 full-time associates during National Hiring Week (Monday, September 16 thru Friday, September 20.

Interested applicants are welcome to visit the event registration page for job details and application information.

Sitel National Hiring Week Registration

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Stephanie Jones
over 6 months ago
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Alyssa Heiner
Top Answer
1 person found this answer helpful

Here you go Stephanie! (505) 724-4123

Here you go Stephanie! (505) 724-4123

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Bradley Moran

i wish to unsubcribe

i wish to unsubcribe

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Faith Sizemore
over 6 months ago

Look, I’m not going to surgur coat it. I’m not not going to say that everyone can make it here because the fact is not everyone can. They will keep you for as long you want. The reason they have such a high turnover rate: People quit when the stress gets too much for them, and the job isn’t worth it anymore. I worked there from June 23, 2017 (straight out of highschool) up until August 12, 2018. Most of my training class, didn’t make it out of training. I’d say 50% left before training ended. Then after that, there were only 3 (including me) from my class still working there after 6 months. It can be hell. However, That all depends on what kind of person you are and what sort of personality you have. Can you handle copious amounts of vehement cursing being hurled at you about every other call? Can you handle the pressure of keeping your metric; hold time, handle time, after call casing time, NPS (customer satisfaction guide); up to par with everyone else? Can you calm clients and build rapport with them and empathize with every person on the phone without being drained of empathy? Can you handle the absolute randomness of each call, and still be chill? If you think you can handle all of that, then give it a shot. It’s not a bad job, but like I said, you have got to have a special something to withstand the day-to- day-soul-sucking. I knew people that had been doing call center work for decades, consecutively, and some that had been at this call center for 7 years, since the doors opened. A few are able to rise to even “Operations Mangment”. It’s emotionally and mentally hard work, no bones about it, but If you can roll with that then you just might have found a career.

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bethany cinotto
over 6 months ago

The hours I can't work from 1-10 p.m. eastern everyday I am a single mom with two young boys

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Ghelai Mendoza
over 6 months ago

by giving them good numbers through my performance. I have a good ethics from work. I'm consistent with my performance

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Shandina McDuffie
over 6 months ago

The employees!

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Lenin Pina
Community Specialist
Community Specialist
over 6 months ago

Are you ready to make a life changing career change? Sitel is looking for Licensed Insurance Agents to support Property and Casualty insurance for some of the largest and well known providers in the U.S., taking calls and chat inquiries from customers with guaranteed sales.

No License? No problem!

At Sitel Group, we invest in our associates and provide the training, materials and support you need to become licensed, at no cost to you.

This is an opportunity to join a global network of insurance professionals and gain lifelong skills that will set you up for success at Sitel - or wherever your career takes you!

Job Role & Responsibilities:

  • Interact with customers, clients, insurance carriers and internal sources to provide coverage information
  • Complete a variety of day-to-day client service transactions, including policy endorsements, certificates, binders, cancellations or other necessary tasks as needed
  • Evaluate client needs and research to answer inquiries and make appropriate coverage recommendations
  • Complete carrier certifications to obtain “Ready to Sell Status” for insurance providers
  • Utilize tools and applications to complete needs assessments
  • Resolve customer objections and offer additional benefits packages that provide increased coverage and cost savings
  • Weekly review of quality standards and performance

Qualifications & Experience:

  • Ability to complete pre-licensing course and pass the applicable resident state exam
  • Ability to pass the Insurance Application Form background screening as applicable by state
  • Organized self-starter who is dedicated to studying on their own and comfortable in a continuous-learning environment
  • Strong communication skills, including the ability to toggle between screens while chatting with the member
  • Exceptional customer service skills
  • Experience in Customer Service, Sales, Insurance or related field preferred
  • High school diploma (higher education preferred)
  • Must pass a background check and drug screening

Apply today and a member of our Recruitment Team will contact you to get started!

Launch your career as a Licensed Agent (no experience or license required!) for Property and Casualty.

Click Here to Apply NOW

#Sitel #workfromhome #jobsearch #hiringnews #NationWideUSA #insurance

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Lenin Pina
Community Specialist
Community Specialist
over 6 months ago

Sitel [email protected] Solutions has immediate hire full-time, work from home Inbound Call Center Associates, (US Remote/Virtual) available Right Now!

Job Qualification Requirements:

  • Prior customer service experience
  • Sales experience
  • Prefers working in virtual self-management/self- motivated environment
  • Excellent verbal and listening skills
  • Professional and articulate voice
  • Home office that is noise & distraction free
  • Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support
  • Excels working in a fast paced environment with evolving business needs

Employee Benefits Include:

  • Unique opportunity to work from the comfort of your own home while earning a regular hourly paycheck
  • Paid training
  • Set schedules – majority of shifts are 31-40 hours/week with other opportunities available
  • Career advancement opportunities, 80% of our leaderships roles come from internal promotions
  • Medical and dental benefits for full-time employees
  • 401(K) Retirement Match
  • Opportunities to earn additional income through incentive opportunities
  • Vacation and holiday pay
  • Employee discounts with Sitel’s many major brand-name partners
  • World class virtual team / coaching work environment

Is Sitel Work from Home right for you?

  • Are you a self-motivated person who enjoys problem-solving?
  • Are you an independent self-starter?
  • Are you committed to providing exceptional customer service?
  • Do you have a noise and distraction-free work environment?
  • Are you comfortable communicating on social media?
  • Do you have DSL or cable modem internet?

If Yes, apply online today at https://jobs.sitel.com

Work From Home Application Tips to Help Get You HIRED!

#Sitel #workfromhome #customerservice #NationWideUSA #hiringnews #jobsearch

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Faith Sizemore
over 6 months ago

This line of business is IT, it’s regularly dealing with customer complaints about they’re computers. Most of the time the frustration and anger is directed at the problem not you. In some cases they are angry at you because they don’t like the options given or just need someone to blame it all on. Just have patience and don’t take it personal. Worse comes to worst, turn to your coach/supervisors for assistance.

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