🚀 Open to New Opportunities | Help Desk Support Analyst | Junior Cybersecurity Analyst

I'm excited to share that I'm actively seeking new opportunities in IT Support, Help Desk, Service Desk, Desktop Support, Systems Support, and Junior Cybersecurity roles.

Over the past 3.5+ years, I've built experience supporting Microsoft Windows environments, Microsoft 365, Active Directory, networking, and enterprise IT systems while delivering reliable technical support and excellent customer service.

My background includes:

• 💻 Tier 1 & Tier 2 IT Support
• 🔧 Windows 10/11 & Microsoft 365 Administration
• 🔐 Active Directory & Microsoft Entra ID
• 🌐 Network Troubleshooting (TCP/IP, DNS, DHCP, VPN)
• 🛠️ Microsoft Intune, SCCM & ServiceNow
• 🛡️ Cisco Junior Cybersecurity Analyst
• 🔥 Fortinet Certified Professional (FCP), FCA & FCF
• 📊 Hands-on experience with Splunk, Microsoft Sentinel, QRadar, Wireshark, Nessus, OpenVAS, and Wazuh through practical lab environments

I'm passionate about solving technical problems, improving user experiences, and continuously learning new technologies. I'm particularly interested in remote, hybrid, or onsite opportunities where I can contribute to a high-performing IT team while continuing to grow professionally.

If you know of any opportunities or are hiring for IT Support, Help Desk, Service Desk, Systems Support, Infrastructure Support, or Junior Cybersecurity roles, I'd be grateful if we could connect.

Thank you for your support!

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