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Cynthia Okonkwo
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over 6 months ago

What to Say When You Have No Answer

We’ve all been there. Someone asks us a question, but we do not know the answer. If it is a friend or family member, we can likely lead them to someone else nearby who has the answer to their question. If it is a stranger asking for directions, we can usually point them to someone who might have the answer. What if this happens during a job your big interview? Not only can it be an embarrassing situation, but it can also derail your chances of getting the job. It doesn’t have to a devastating experience, though. How well you stand up to the test can make all the difference in the outcome. Even if you don’t get the job, you can respond in a way that maintains the professional atmosphere of the interview.

I clearly remember one such personal situation that I found myself in. I had finally scored a big interview with a Federal agency that needed someone who possessed the specialized skills needed to conduct job analyses. My professional human resources career started with my training as a test developer with State government, so I prepared, practiced and prayed. I was ready. My interview started great. I knew how to use the software that they used. I was intimately familiar with the parameters required to program the system to generate the reports that guided the job analysis process. I also knew how to read the reports to determine the next steps in the process. Then it happened. They asked me if I knew how to perform the statistical analysis manually. In my mind, I was thinking, “Manually…without a computer?” I was totally blindsided. As much as I had prepared, I had not even considered this question because my training and experience had been in a totally automated environment. So, needless to say, I did not have the answer that I needed to keep the positive momentum of my interview going. What did I do?! You know that one of my mottos is that honesty is the best policy. So, I explain that I was not familiar with the manual process, but that I was willing to learn. I felt the atmosphere transition from excited anticipation to unspoken disappointment, but the interview panel remained courteous and professional towards me. I asked how important that aspect was to on-the-job success and they explained that it was very important. Although I knew at that moment that I was no longer a top candidate, but I continued to actively participate in the process. In the end, I thanked each panel member for their time, then went home and wrote out thank you notes for each member and sent them. I definitely didn’t get the outcome that I hoped for, but I left that meeting with my dignity and my interviewers’ respect.

As you can see, this is another epic example of the vast importance of preparation. I do realize, however, that you don’t know what you don’t know. So, if you can’t relate any of your professional experience to an interview question that is posed to you, there are three (3) possible ways that you can respond: 1) Say I don’t know/I don’t have the answer and offer no additional response. This, to me, is the least desirable approach to take because you’re just cutting the discussion of without leaving the door open for the interviewer to possibly state the question from a different perspective; 2) If possible think of a possible solution that you would implement if you were to find yourself in that situation. If you take this approach, you will show creativity and “out-of-the-box” thinking. These are both qualities that employers often look for in new team members. It also shows initiative and a “can-do” spirit. So, take a gamble and try it. Be honest and lead in by saying that you’ve not yet found yourself in that type of situation at work, but you would do X, Y, and Z to resolve the issue. 3) If you have been in a comparable situation personally, present that scenario. Describe the situation that you faced. Share the outcome that you desired and the actions you took in order to achieve the desired outcome. Then share with the interviewer(s) what the actual outcome was. This works particularly well in situations involving conflict resolution and/or big projects like moving from one home to the other. Conflict resolution scenarios involving family members or close friends are some of the most emotionally-charged conflicts that occur. So, if you are able to successfully navigate such scenarios, the employer will likely determine that you would also be skilled at contributing to the successful resolution of workplace conflicts. Keep in mind though that you don’t need to share every little detail of your personal situation. Share just enough detail with the interviewer…not too much. As with the previous option, lead in by letting the interviewer(s) know that while you have not experienced such a scenario professionally, you have faced it personally.

If the question that you need to respond to is project-based, planning a move from one home to another is especially attractive. Think about it, you are not only managing your physical move, but often also planning how to live in a moving zone, and possibly planning renovations or upgrades to your new place to make it your own. So, if you are a person who uses lists, spreadsheets, etc. to manage the process, the interviewer will see you as a project manager who anticipates needs and has a plan of action for the “what-ifs.” This way, you will be helping the employer see you in action as someone on their team.

As always, don’t think of a challenge as an absolute roadblock. Think of it as the challenge that it is and overcome it with a little mental ingenuity and broad thinking. You’ll be glad you did.

Career Search Success to You! Go Get Your New Job!

Original post at https://nnamtique.com/what-to-say-when-you-have-no-answer/

#interviewquestions #interview #newjob

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Steven Ransom
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over 6 months ago

What Are Your Weaknesses?

Learn How To Answer This Job Interview Question With This #1 Tip ✓ #yourweakness #interviewquestions #strengths

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Katrina Oconnor
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over 6 months ago

Interview questions

Are the checklist interview questions like "where do you see yourself in 5 years, how do you handle a difficult coworker, what's your greatest flaw?" etc. really just used to gauge your personality type or do the answers make or break your hiring desirability? #interviewquestions

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Michael Miriyoga
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over 6 months ago

On the phone interview questions.

What are some customer service related questions that may be asked during an on the phone interview?

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Hansel Flowers
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over 6 months ago

Presentable

What would you guys say is the most presentable question that you can ask at any job interview no matter the job title?

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Nicole Murphy
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over 6 months ago

Interviews

When at a interview At the end of the interview and your asked do you have any questions what are some good questions to ask especially if they pretty much covered everything

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Veronica Ramires
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over 6 months ago

Sales representative interview questions

I am going for my second interview for limitless marketing. Does anyone know anything about this company from personal experience or if the sales representative is a commission job offer?

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Matthew Kleehammer
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over 6 months ago

Skype interview

I have a job interview on skype tomorrow and i know they ask me to tell them about myself and i dont know what to say i dont talk about myself much any advice.

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Andy Wilson
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over 6 months ago

Smart ?’s to ask at the end of EVERY job interview!

Don’t get stumped at the end of the interview when they say, “Do you have any questions for me?” An important part of the interview process is knowing that you should always ask at least 3-5 questions at the very end. This shows initiative, that you care, and most importantly that you want to learn more.

[Here are 51 GREAT interview questions] (https://www.themuse.com/advice/51-interview-questions-you-should-be-asking) you can choose from to ask at the very end on the interview. Don’t worry or focus on memorizing the questions, just be sure to write a few down and bring them with you! I always hand write them in a small notebook and when they asked if I had any questions I turned to the page and asked them one at a time. I also took notes as they answered and made sure I looked up while I made them to let the interviewer know I was still engaged in what they were saying. This will show you ARE serious!!! You could also print 10 or so out if you didn’t want to handwrite them and leave space for your comments.

Stay FAR away from questions that ask how much money you will make and when you will be paid, how much vacation time you will have, what your benefits are!! Stick to things that suggest your commitment and enthusiasm for the position. Don’t worry, when you get the job you can ask all of those things later!

Just remember sure to pick out 3-5 good ones!

Here are a few I like: -What does a typical day look like? -Why did you come to this company? -What’s your favorite part about working here? -Can you tell me about the team I’ll be working with? -What's different about working here than anywhere else you've worked? -What are the next steps in the interview process? -Is there anything else I can provide you with that would be helpful?

Does anyone have a question they like to ask at the end of the interview that will help us out?

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Julie Jakubiec
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over 6 months ago

What questions will the interviewer ask?

We read/hear this all the time! And we're also often are asked how to best prep for an interview. So I thought I would address these both together (from a “what questions to prep for” perspective) and share something with you that I recently came across when researching what the most common interview questions are. Here's what I found.. https://www.uchastings.edu/career-office/docs/26.InterviewQuestions.pdf Now keep in mind that a number of these are directed towards a specific role, but the majority of them are universal. I hope this helps in your ongoing quest of how to prep in order to be able to clearly answer the questions in your interviews this week!

Good luck out there!

#recruitersadvice #interview #trendingtopics

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