Can any HR person provide feedback, I have too many years in Call Center, I am trying to get any type of HR position I have a MBA, I have tried a Transitional resume. I have even got 190 connection on LinkedIn, I am Indeed, the only responses I get are for Customer Service.I am willing to do Shared Services, Coordinator just to start over in HR. # # # #jobsearch
I felt proud to work for #Call center when...
On the moment, I'm free to work. But I can't speak very well English. I speak French more than English .I will work anywhere
Age Discrimination and Ghosting
I don't understand the job market anymore. My resume has been circulating 2 months before I lost my job in August 2020 when I noticed a trend within the company I was working for closing down our location in NY. Sure enough, after I was let go, the building was sold and NY has a skeleton crew but strong call centers throughout the country. (I'm still friends with a handful of people that still work there)....... Fast forward to today and I don't get it. I'm seeking to stay in e-commerce and the interviews I've had are excessive. I've worked in the same industry for 26 years on so many levels (manufacturing, wholesale B2B, retail, e-commerce B2C, and freelanced too) with a combined skill set of account management, sales, customer service, and interior design. Once I get to the Zoom meeting in the interview process and sometimes even without one, I'm ghosted or turned down. The most recent company I've had 4 interviews with! They passed me around like a hot potato to different department heads because I was overqualified with the position I first interviewed for. I thought I was on to landing a position but haven't heard anything in over a week! I've been interviewing with them since Oct 19th. During my 2nd interview I learned they were purchased by another company. I went to that website and saw a job opportunity and reached out to them and applied (.....again, I'm qualified for these 2 companies) ....got a response from the recruiter and interviewed on Monday 11/15/21 next day he gave me an assessment....and now waiting on a response...... I'm 55 years old and suspect age discrimination going on and will never be able to prove it. I'm used to interviewing processes that are usually 2 maybe 3 before an offer is made. Is anyone else finding the interview process out there to be excessive and cold with no respect for your time spent???!!!
Remote banking support at $16/hr (est.)
UPDATE: the position seemed to be filled as the webpage has been removed. Make sure to follow our #hiringnews for new opportunities!
Check out this contact center representative - banking support at Flagstar Bank
Job Responsibilities:
- Customer Service: Handle all Banking call types, such as account balance inquiries, debit card support and Online Banking upon completion of additional call type training
- Sales: Provide customers with information and education about basic products and services to generate additional revenue and/or increase Flagstar’s value proposition to customer
- Operations/Training: Maintain familiarity with systems and applications in order to research inquiries
Job Requirements:
- HS Diploma, GED or Foreign Equivalent
- 1 year customer service, banking industry, or call center experience
- Banking and sales experience preferred
- Sales experience preferred
- Ability and willingness to work the varying shifts including evenings and weekends.
Shift Times:
- 9:30 am - 6:00 pm EST
- 10:00 am - 6:30 pm EST
- 10:30 am - 7:00 pm EST
- 11:30 am - 8:00 pm EST
- 12:30 pm - 9:00 pm EST
- Plus Alternating Saturdays
For more remote job news, make sure to follow #hiringnews #nationwideusa #workfromhome and +follow me!
Want to land a call center job?
Call centers are a thriving industry in the U.S., with more than 3 million employed as customer service representatives!
On average, a call center representative earns $17.23 per hour and there are not many requirements for an entry-level position, making it a great occupation choice for those with little experience, or wanting to make a career change!
If you're interested in applying for call center jobs the first thing you'll need is a stand-out resume!
Check out this article, Call center resume: examples and tips that will get you the job to learn more!
Want to learn more tips and tricks to improving your #resume?
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