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Still looking for high-paying LEGIT remote job opportunities? Old is hiring full-time, work from home Customer Support Phone Specialist to help support their valued client accounts.
About Olo
- Olo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points – from a brand's own website or app, third-party marketplaces, social media platforms, smart speakers, and home assistants.
Job Summary
- As a Phone Specialist, you will assess and address phone calls with support requests that come into the Customer Support team while also working to improve documentation and processes to decrease escalations.
- The primary shift time for this role will be from 9a -6p, (EST) - Monday - Friday.
The average pay rate for this remote job opportunity is $22 - $27/hr!
Learn more about this role and apply online today at Olo: Work From Home Customer Support Phone Specialist
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If you're passionate about service and a good problem solver check out this new full time work from home job option at Olo.
You can learn more about this job and apply online today at Olo | Remote: Customer Support Onboarding Specialist
- You can also find other remote job leads and hiring announcements on our #hiringnews topic page.
About the Role:
Olo is looking for customer support and process improvement enthusiast to join their Customer Support team as a Remote: Customer Support Onboarding Specialist.
The Remote: Customer Support Onboarding Specialist play a crucial role in Olo's Customer Success team by providing the first level of support for customers and their franchisees.
Job Duties Include:
- Provide support to customers and their franchisees during the onboarding phase.
- Provide support to merchant account partners who provide new accounts.
- Work with the Customer Success Team and directly with corporate contacts to provide updates on a project rollout.
- Liaise between the customer and Customer Success team to provide clear and accurate troubleshooting solutions through our support management system, Zendesk.
- Provide support in partnership with the Customer Success team to diagnose, research, document and resolve escalated issues.
The average pay rate for this job is $19.14 - $25.25/hr (Glassdoor)
- The primary shift time for this role is 11a -8p, (EST ) - Monday through Friday.
About Olo:
- Olo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points – from a brand's own website or app, third-party marketplaces, social media platforms, smart speakers, and home assistants.
Application Strategy Suggestions: If you decide to apply for this job opportunity, make sure to include an optimize resume with your online application.
Doing this will significantly improve your application rating and increase your probability to get called in for an interview.
You can also maximize your hiring potential for this and other job opportunities by following these quick and easy online application strategies, see Jobcase app: profile tips to get hired for more information.
Feel free to reach right back to us on this post if you have any questions before you apply.
Thanks & Good Luck!
#Olo #workfromhome #jobsearch #hiringnews #customerservice #fulltime #entrylevel #NationWideUSA