Trending post
Lawrence White
Community SpecialistBullet point
Follow
Community Specialist

If you're passionate about service and a good problem solver check out this new full time work from home job option at Olo.

You can learn more about this job and apply online today at Olo | Remote: Customer Support Onboarding Specialist

  • You can also find other remote job leads and hiring announcements on our #hiringnews topic page.

About the Role:

  • Olo is looking for customer support and process improvement enthusiast to join their Customer Support team as a Remote: Customer Support Onboarding Specialist.

  • The Remote: Customer Support Onboarding Specialist play a crucial role in Olo's Customer Success team by providing the first level of support for customers and their franchisees.

Job Duties Include:

  • Provide support to customers and their franchisees during the onboarding phase.
  • Provide support to merchant account partners who provide new accounts.
  • Work with the Customer Success Team and directly with corporate contacts to provide updates on a project rollout.
  • Liaise between the customer and Customer Success team to provide clear and accurate troubleshooting solutions through our support management system, Zendesk.
  • Provide support in partnership with the Customer Success team to diagnose, research, document and resolve escalated issues.

The average pay rate for this job is $19.14 - $25.25/hr (Glassdoor)

  • The primary shift time for this role is 11a -8p, (EST ) - Monday through Friday.

About Olo:

  • Olo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points – from a brand's own website or app, third-party marketplaces, social media platforms, smart speakers, and home assistants.

Application Strategy Suggestions: If you decide to apply for this job opportunity, make sure to include an optimize resume with your online application.

Doing this will significantly improve your application rating and increase your probability to get called in for an interview.

You can also maximize your hiring potential for this and other job opportunities by following these quick and easy online application strategies, see Jobcase app: profile tips to get hired for more information.

Feel free to reach right back to us on this post if you have any questions before you apply.

Thanks & Good Luck!

#Olo #workfromhome #jobsearch #hiringnews #customerservice #fulltime #entrylevel #NationWideUSA

32
104 Comments
almost 3 years ago
Like
Comment
Share
Gabriel Peña
Bullet point
Follow
A 401k maven, motivated to save time & money, minimizing risk & increasing sales

Is there an increase in pay and job responsibility If your bilingual??

3y
Like
Reply
1
Sharon Achieng
Bullet point
Follow

Interested

3y
Like
Reply
Miranda Wright
Bullet point
Follow

Interest in this opportunity

3y
Like
Reply
christian tulu
Bullet point
Follow

Interested

3y
Like
Reply
Josepha Enlet
Bullet point
Follow

I'm interested but no degree for me

3y
Like
Reply
Konnie Martin
Bullet point
Follow

I’m interested.

3y
Like
Reply
Nakia VDA
Bullet point
Follow

I am interested send me some information thank you

3y
Like
Reply
Amelia Davis
Bullet point
Follow

Thank you

3y
Like
Reply
Bushra Malik
Bullet point
Follow
Lab Technician at Wapda Degree College

I am from North Carolina I’m intrested in this position how I can apply

3y
Like
Reply
MRBALACHANDRAN modatholy Raghavan Raman Raghavan Balachandran modatholy
Bullet point
Follow

Respected Sir. U will be choosed a good job. I would be loving that job. So how u can help to me. Can u process a Visa this same status. About what testimonials u has to be need provided us to mail. Thanking u sir ur corporation. MRBALACHANDRAN modatholy Raghavan.

3y
Like
Reply
See more comments
Add