I waited YEARS to get "in" at #ConnectionsAcademy. The virtual K-12 Public School established by beloved Barbara Dreyer was one of the first of its kind (not to be confused with #Stride 's #K12). As soon as I found my in, #Pearson became our parent company. My department had always been the smallest and barely visible on the larger, corporate scale. So when time came for budget cuts, we found ourselves on the list.

Its my own fault for not making more moves towards a larger department, one that would better utilize my education, but my team became my family and it was difficult to find the right reasons to want to leave them.

So here I am back on Jobcase again, looking for a new Company soulmate, after losing my own to Pearson. Good bye, #ConnectionsAcademy. I will miss that work environment and company.

K12 is hiring part-time, work from home Academic Support Team Agents, (Remote, Virtual US).

This position is 20 hours per week (5 shifts of 4 hours each). All shift times are based on EST.

The Academic Support Team is responsible for providing customer service via chat, phone, and ticket requests including, but not limited to: tutoring, quiz resets, IEP processing, exemption requests, course and teacher issues, minor technical issues, and course navigation and set up.

The team provides basic post-training support to mentors, administrators, and district instructors. Academic Support Team agents work on scheduled shifts to provide round the clock service to our clients.

Shifts Available: The Academic Support Team provides our service 24 hours a day, 7 days a week. Flexibility in availability is appreciated as shifts can adjust based on the needs of our clients.

Willingness to work Saturday and/or Sunday is an immediate need. This position requires you to work (5 shift of 4 hours each week during the below EST shift times):

• 8:00 AM-12:00 PM (EST)
• 12:00 PM-4:00 PM (EST)

Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Demonstrate passion for helping students, school staff and instructors
• Detail Oriented
• Ability to work in a fast-paced environment
• Provide tutoring to students
• Desire to problem solve and help others
• Skilled at troubleshooting issues
• Ability to learn new systems
• Ability to maintain a quiet workspace
• Available 20 hours a week and be available to cover five 4-hour shifts a week.

Minimum Required Qualifications:

• Experience in a customer service environment
• Strong written/verbal communication skills
• Proficient in the use of any learning management system, preferably Brightspace.
• Microsoft Office (Outlook, Word, Excel & PowerPoint), Web proficiency
• Reliable high speed internet of at least 25mbps upload and 3mbps download

Certificates and Licenses:

• Must hold and maintain a valid teaching license with any state’s Department of Education.

Desired Qualifications:

• Experience with online teaching and supporting adults and children with the use of technology. Bilingual, with a preference for Spanish

Start your online application today at https://recruiting.ultipro.com

#k12 #workfromhome #hiringnews #jobsearch #education #customerservice #NationWideUSA

Don't get used to it there. They'll lay you off with no questions. First layoff is October and the second one in November. Then the last one in January. Money is good if you don't need a permanent position.

Are you a teacher looking or needing to take a break from the classroom? Check out the opportunities with K12.com. A leading online instruction provider, K12 is now hiring for the 2019-2020 school year. Bookmark this site so you can monitor it for future openings too: https://www.k12.com/careers.html