I had a older female patient get mad about her bill for her husband. She accused me of lying about the total balance due and that I was wrong. I tried to explain the insurance to her but she was confused. She walked out after paying only a portion. She later sent a letter apologizing and explaining that she had found out recently that she was ill, and was worried about her finances She did pay her remaining balance. I kept my cool and I was honestly shocked by her anger. She ended up passing away sadly, within a year.

I still work for Dr. Palmer. I just feel like I need a change. What I like best is the patients I work for really. They appreciate a smiling, friendly face that will go to bat for them with their insurance. I have been working in dentistry for over 30 years now. I am a good multi tasker and i feel goodwhen I am busy getting things done. I enjoy working with the public. Most of the time anyway.

The biggest mistake u made was taking my job so seriously,i would do a lot differently now because I've grown so much over the past 3 years

When no one but you showed up at work it's very stressful,because there's so much that one can do(answer phone,scheduled appt,called in prescription e.t.c)

Can't remember about what

I got to meet different people every day

He was the most honest ,generous man. I loved working for him. He never did any unnecessary work on his patients and always gave 100%.

I would tell them they are making the best decision because working there is the best and they will treat you like family.

The biggest mistake I made was leave the office everyone is so nice and kind.

Can you believe it I never had a stressful day at Dr. Balaescu's office.