I would tell that it a good job to be able to learn how to be a excellent customer service representative. It would require you to go outside the box.

As a customer service representative. I would ask questions before I get on the phone. One time I used price.quote sheet that was outdated . The manager allowed me to used the sheet.

A stressful day is when you are on the phone setting.up the appointment to get the.carpet clean and the furnace vents done.and the customers cancel .

I would listen to the customers and I would ask my managers would it be all right if I could finds solutions on what needs to be done to help the customers so that they would continue to use Best Home Services