Elizabeth,

Interview Questions for Restaurants & Service Driven Industries

1. What is the company's requirements when serving a busy environment?
2. What is the company's schedule flexibilities like?
3. What is the company's management and support styles like for this location?
4. What disciplinary actions does the company enforce?
5. How does the company manage or handle short-staffing issues?
6. How does the company share fair workload between staff?
7. What type of characteristics and/or personalities do you witness within?
8. What is something that you makes you proud to work for the company?
9. How is the company's benefits structured for staff?
10. What support and advancement opportunities are provided to staff that want to promote?
11. What does a career promotion look like with this company?
12. How does the company enforce and/or protect staff with regards to safety?
13. If I was to start this position today, what is one piece of advice you would give me coming into a new environment?
14. How does the company promote and encourage a positive environment, and healthy working relationships?
15. How does the company conduct staff feedback, and how often is feedback collected and shared?
16. What steps does the company take to implement feedback into their policies?
17. What is the communication style like for the company, and this location?
18. How does management handle staff conflicts?
19. How often does the company change shift schedules for staff, and is this promoted in advance for those with families or obligations that are beyond their control?
20. What is the company PTO/vacation and sick leave policies?
21. Describe the least favorable tasks within company or location that is challenging for you and/or other staff members?
22. Describe what performance reviews look like from a supervisor's standpoint vs an employee's standpoint?
23. How is the company handling COVID, and what are the company's requirements surrounding this?
24. What is or how does the company assist with COVID leave of absence that differs from traditional leave of absence?
25. Does the company provide overtime? If so, how much or when is this enforced?
26. How does the company support staff during the holiday season?
27. How does the company welcome and support open communication without bias?
28. Is there anything else that you feel is important to know coming into this environment?
29. When should I expect a return follow up once a hiring decision is made, and how will a decision be communicated to me (phone? Email?)?
30. What more do you think I can do to better prepare myself for this opportunity?

Good luck with your interview.

Most will ask you about your experience.

  What makes you think you are right for the job?
   
  If you can perform the duties of the job you are applying for.
   
   How do you get along with other people? Such as guests, fellow employees,  and management. 
   If you can explain how you would handle a happy guest? 

   What are the hours / days you can work?  Will you work over time?  Will you work other IHOP locations? 
   
   Most IHOP'S will hire you even if you don't have experience.  But it does help.

Be yourself ask about hours and always want to learn more than what you apply for