Frequently Asked Questions

General Questions

Jobcase is a social media platform dedicated to empowering and advocating for the world’s workers. We develop technology to help people lead better, more meaningful work-lives – providing access to jobs, tools to take action, and a community for support. Jobcase is an affiliate of MIT’s Computer Science and Artificial Intelligence Lab, and collaborates with employers, nonprofits and government agencies to both improve, and diversify access to opportunity and participation in the workforce.

Jobcase’s mission is to empower the world’s workers.

Jobcase.com officially launched in 2015. Our roots actually began during the 2009 recession – repurposing the skills of a machine learning money management company to help people find jobs. At that time, the small group of founders – led by current CEO, Fred Goff – got an in-depth view into what workers in this country are really facing. From that, Jobcase was born – with the vision to make the future of work less daunting and more full of exciting potential! Today, Jobcase develops technology to empower workers with the right tools and a great community to help one another.

An individual can be a member of Jobcase for free. Companies, recruiters, and nonprofit organizations can also participate in the Jobcase community for free as members. Jobcase charges employers and companies for specific products and services – such as job promotion, hiring events, and brand awareness building – to help them reach the workers in our community. This has the additional benefit of helping our members get access to opportunity.  We will soon be offering a premium subscription option to our members to allow members to access additional tools to help in their work life.

Managing Your Jobcase Account

You can change your account password easily. Just log into your account on www.jobcase.com. Click your picture in the top right corner to open your profile. Click the gear icon in the top right corner of your profile. This opens “Settings.” Now, type in your current password and your new password, then click the “Change Password” button. You can also find “Settings” in the three bar menu on the top left corner of the navigation header.

To join Jobcase, just go to www.jobcase.com. Click “Sign Up” on the top right of the home page. Enter your first and last names, email address, create a password, and click “Join Jobcase.” That’s it. You now have a Jobcase account. Welcome to the Jobcase community!

Uh oh! If you forgot your password please go to “Log In” on the top right of www.jobcase.com, and click the “Forgot password” link at the bottom of the login box. You will soon receive a link to reset your password at the email address you type in. If you don’t receive an email from us within an hour please let us know at support@jobcase.com.

You can use your e-mail address to log into Jobcase. If you are referring to the name on your Jobcase profile, simply log in to Jobcase.com to see or change how your name is displayed.Click your picture in the top right corner of the navigation header to open your profile. You can edit your name by selecting the pencil icon next to it.

To log out, just click your picture in the top right corner to open your profile. Then click the gear icon in the top right corner of your profile. This opens “Settings.” Now, select your picture again in the upper right corner. A menu will pop out. Click “Sign Out” and you will be logged out of your account. Just hit the “Log In” button on the top right of the page the next time you’re ready to use your account!

Sure thing! To unsubscribe from emails use the unsubscribe link at the bottom of our emails, or please send a note to our support team at support@jobcase.com. Even if you unsubscribe from marketing emails, we may still send you non-marketing emails, such as emails about your account or transactions or important updates to Jobcase policies

Sorry to hear our email has not been helpful to you. To unsubscribe from Jobcase emails use the unsubscribe link at the bottom of an email, or please send a note to our support team at support@jobcase.com.

Sorry to hear you’re leaving us! If you would like your account deactivated and unsubscribed, please let us know by emailing us at support@jobcase.com.

Please reach out to our team for support at support@jobcase.com.

Information Security and Safety

We use your information to notify you of relevant ways to improve your work-life – like job opportunities, products and companies – or to inform you about content and conversations on Jobcase that may be of interest to you. You can find more details about Jobcase’s approach to your information and privacy in our Privacy Policy here: https://www.jobcase.com/privacy_policy

Security of your personal information is of utmost importance to us at Jobcase. In order to be more secure, we recommend that you do the following:

  • Use a strong password and don’t use it for other websites
  • Never share your password with other people
  • Keep your device software up to date to help avoid viruses and malware

In general, Jobcase prides itself on being a positive community of “people helping people.” Therefore, we expect our members to treat each other respectfully. For specific rules of conduct, please refer to the “Dos and Don’ts” section of our Terms of Use policy found here: https://www.jobcase.com/terms_of_use

If you come across a suspicious job, community post, or member on Jobcase please select the 3 dot icon in the top right corner of the post and select “Report.” The Jobcase Team will investigate the post to determine what’s going on. Thanks for keeping an eye out!

We want your experience on Jobcase to be a positive one. If you feel you are being harassed or threatened by anyone on our platform, please contact support@jobcase.com immediately. The Jobcase Team will assess the situation promptly, and if necessary, take appropriate steps to deal with the problem.

Jobcase for Employers

The Jobcase Community is our social media platform comprised of more than 105 million registered members across the US. It is free for individuals, recruiters, companies, and nonprofit organizations to join –  and offers access to jobs, resources, tools for self-improvement, and a positive community of “people helping people.”

Jobcase for Employers is how employers can access robust products and services to find and interact with great talent in our community. This helps our members get great jobs, and provides an excellent opportunity for employers to communicate with members – including current, former, and potential workers – about life at their companies. Jobcase’s expert use of data science and machine learning, combined with our member relationships, makes us particularly good at helping employers engage with workers. On the hiring front, we currently offer great solutions for job promotion, virtual and physical hiring events, and employer talent branding. 

We encourage employers, recruiters, and nonprofit organizations to get involved. Being a part of the Jobcase Community is a fantastic way to speak to potential candidates about your company – open positions, company culture, your hiring process and expectations, etc. By becoming a member, you have the ability to engage directly and answer questions.

Jobcase provides hiring products and services to help employers find great talent in our community – both nationwide and at the local level. Our experts in data science and machine learning, combined with our member relationships, can help you solve for small-scale, multi-location, volume or peak hiring projects. We currently offer great solutions for job promotion, virtual and physical hiring events, and employer talent branding. For more information on how we can help you, please contact our employer sales team at: 855-271-2007 or recruiting@jchiring.com.

The Jobcase Network is a highly diverse network of job sites, built to provide the widest variety of offerings possible for our members and other workers. We power more than 160 different online properties – ranging from full-service, industry-specific, and location-based sites, to portals that serve the constituents of our nonprofit partners. The Jobcase Network also enables us to have the highest possible reach for employers, which in turn, provides the best access to opportunity for our members. 

Jobcase Inc.

Jobcase is a private company owned by many shareholders including founders, employees, and other investors.

Jobcase is headquartered in Cambridge, MA.