I work in a call center as a service rep for a collections agency. This morning I had to call a delinquent account and tell them they owed quite a bit of money and things needed to be settled up ASAP. Not my favorite part of the job but it is what it is.

Long story short, the customer started LOSING their mind swearing, saying derogatory things and threatening to find me and punch me! They were saying I had the wrong person and that they’ve never missed a bill ever. I wanted to hang up because I was starting to get really angry with them but I knew my supervisor would have written me up.

UGH! Lol, Such a frustrating day. Atleast it's almost friday, how’s everyone else's day going?

#CallCenter #TerribleCustomer #WorkHorrorStories