Now Hiring! Work From Home Reservation Specialist
Sourced Adventures is looking for an enthusiastic and highly motivated individual with a strong customer service background who is passionate about adventure travel to join w@h team.
The Reservations & Support Specialist is responsible for handling all customer service. The ideal candidate will be speaking directly with customers on the phone, answering trip-related questions, taking reservations, and replying to all email support tickets.
This position requires someone able to devise creative solutions to customer service problems without ever letting one slip through the cracks.
The ideal candidate will need to be extremely organized and pay absurd attention to detail. We take hundreds of adventure-lovers out on trips each weekend and pride ourselves on offering a very high level of support to each and every customer.
The ideal candidate can write extremely well and quickly, can carry on a conversation with anybody, and ideally loves skiing, snowboarding, whitewater rafting, surfing as well as other types of adventure activities.
Job Qualification Requirements:
- Experience working directly in a customer service role and/or in the travel/outdoor industry (1-2 years)
- Strong customer service experience; ability to speak to anyone on the phone
- Excellent and concise written and oral communication skills
- Demonstrated problem solving ability; can juggle many complex tasks at once and extremely organized
- Dynamic and engaging personality; loves working with and talking to people
- Comfortable talking on the phone and writing emails all day
- Passion for adventure and outdoor recreation
Bonus Points:
- Tourism, travel industry or tour guiding experience
- Event management experience
- Customer service experience
Perks:
- Competitive compensation
- An exciting and dynamic startup work environment with like-minded adventure enthusiasts
Get the full job outline and application instructions at https://www.sourcedadventures.com
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