RemX is hiring for a Remote Customer Service Representative for a large Title Insurance Company. This position is remote and is hiring from across the country!

Job Responsibilities:

• Answer calls and emails from clients related to software issues/questions
• Assist and troubleshoot any client issues
• Add and/or remove client logins as well as reset passwords
• Handle document management to include formatting, organizing what is available for clients, delegating who will work on formatting templates, in-house document proofing
• Schedule and preform updates as needed
• Manage software testing when applicable
• Track and manage compliance emails related to new software updates, read more

Job Qualification Requirements:

• High School Diploma or GED required
• 2+ years of sales/customer service required
• Closing and title experience is strongly preferred Strong familiarity with TitleFusion, Closers’ Choice or Landtech products are preferred
• Excellent phone etiquette
• Multitasking
• Proven Ability to be Customer-Focused: Consistently delivering high-quality service
• Strong relationship building and managing skills
• Excellent advisory skills to make appropriate recommendations based on client needs and provide advice
• Demonstrated ability to work within various technology platforms e.g. email, websites, and social media
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and common web browser applications.
• Excellent written and oral communication skills
• Ability to understand application and technological terms/vocabulary
• Strong presentation and project management skills
• Ability to deliver complex content in a way your audience can understand

Interested candidates are encouraged to apply online at https://www.remx.com for immediate employment consideration.

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Nothing. It was one lie after another about how things work. Even after 6 months, your still never told if you will stay contracted or a McKesson employee. They just want to keep adding more and more duties without making you an employee. I guess it's easier to firer someone who is contracted. Rep's lie all the time to patients about not being eligible. They don't take the time to read the screen or ask the right questions. And to many times they offer no additional information on support.