1. Go to work and don't allow yourself to get emotionally involved.
2. Drink a lot of coffee.
3. Get a job description from the start, and make sure your tasks are clear.
4. Make sure that your back is protected as not everyone there has your best interest at heart, even if they smile in your face.
5. Trust your instincts.
6. Write everything down.
7. Don't give and inch as they will take a mile. Don't give a mile when they are expecting an inch.
8. Do not perform a task that is not your own and do it well ,as you will become the rightful owner.
9. Remember that shining stars can only be seen at night; During the day shining stars are there,but are rarely noticed,
10. Go with the flow and mind your P's and Q's . If you can't the answer, I suggest you ask,"Y". The rest of the alphabet is pretty quiet,

Trusting people who I thought had my back.

I worked there for 12 years and loved what I did . Enjoyed the research aspect of my job, as well as working with the software. I enjoyed troubleshooting and learning new things. At one time I was given the opportunity to do so.

At one time the enviromment was one in which we worked together as a team, and we were each others daytime family. Customer Service can brutal and we supported each, working as a cohesive unit.

The days were never boring and my tasks were varied.