Be open minded and enjoy the adventure.

To run and don't look back at that job but if u want to work for nothing and work for people that do not no what there doing then Shelby bud is the place for you

Knowing I made that asshole Hogan any money

Don't waste your time. I lost 20 years trusting that PBD had my back.

1. Go to work and don't allow yourself to get emotionally involved.
2. Drink a lot of coffee.
3. Get a job description from the start, and make sure your tasks are clear.
4. Make sure that your back is protected as not everyone there has your best interest at heart, even if they smile in your face.
5. Trust your instincts.
6. Write everything down.
7. Don't give and inch as they will take a mile. Don't give a mile when they are expecting an inch.
8. Do not perform a task that is not your own and do it well ,as you will become the rightful owner.
9. Remember that shining stars can only be seen at night; During the day shining stars are there,but are rarely noticed,
10. Go with the flow and mind your P's and Q's . If you can't the answer, I suggest you ask,"Y". The rest of the alphabet is pretty quiet,

Trusting people who I thought had my back.

Working there too long.

Don't!!

Remember who the customer is. Excel in empathy. Stay focused on being polite and respectful regardless of how frustrated or angry your customer is. Represent the Delta brand with excellent customer service to retain the customer and turn the negative to a positive. The customer may forget what you say but they will not forget how you make them feel.

Not accepting a transfer to another city when the company downsized and offered us transfer or early retirement.