I once had a miscommunication with a customer, and they reported me. They thought I was being very disrespectful due to my miscommunication, and when I tried to explain my mistake, they wouldn’t hear it. However, management knew me well enough to know my miscommunication was an accident, and nothing came of it

Do your best work and you’ll be rewarded for it. They respect hard workers

I had a miscommunication with a customer that could have been handled differently. I did something I didn’t realize had made the customer angry at me, and they reported me. However, the management knew me well enough to know that the mistake was nothing more than a miscommunication, and nothing became of it

Every Tuesday, we have $5 ticket Tuesdays. That usually requires half of the entire Marcus Theaters staff, and there isn’t much room for breaks that day. At the end of the day, it’s a great feeling when we’ve accomplished everything