Reorganized the office and our inventory to have a better work flow and find what you need and solve problems faster to facilitate better customer service.

I'm a very outgoing person so I'm good with customers. Also I work hard at everything I do just like it's my own business. I wanna make Money An make your company money !!

Know the job for which you applied for; remember this is where you spend at least 80% of your time do your best to get along with others, in sales especially it helps to be creative, for.me sales were up last year. Remember we come in contact with people from all different walks of life, show empathy, be a listener, learn from not only your co-workers, but potential customers.

When I kept a positive attitude under very negative circumstances and obstacles. To make a difference in people's life and complete my duties each day for the employer.

I saved my employer 4 million dollars by conducting thourough investigations on all claims of injuries from visitors that were proven fraudulent in nature.

1. As head of Strategy & Performance Management at Ministry of Trade & Industry -I improved the Ministry's performance to become the best in the entire public service ranked within the 90-100% level of performance -I improved the performance of the rest of the Ministry's Strategic Business Units(SBUs) through cascading of the performance management systems -I improved the skills levels of the Ministry staff through specialized skills training -I improved Ministry's performance through mentoring and coaching -I improved performance of the National Assembly(Parliament) through development of corporate strategic plan -I improved performance of the Ministry of Environment, Wildlife & Tourism through development of corporate strategic plan

2. As Head of Communications & Public Affairs at Botswana International University of Science & Technology a) I made a difference through marketing which led to the University achieving more than double full capacity enrolment for its inaugural year. b) Through my marketing campaigns the University became a household name locally and abroad. c) Through my marketing campaigns the University was able to recruit a high number of international students

3. As Botswana's Commercial Attache` to the Americas a) Managed to attract a number of major American investors to Botswana b) I increased the inflow of North American tourists to Botswana c) I increased /American public awareness about Botswana d) I increased market access of Botswana products to the countries of accreditation

I made a difference when the customers knew I was there to assist then in any way I could. I always made myself available to the .

Spent 30 years as manager over a large technical crew but not only managed day to day operations also produced the training programs.

I made a difference at my workplace when I updated daily menu to a healthier and tasty food options.

I made a difference when I diligently studied my portfolio of duties and arrived early each morning to carry them out and devoted my time after work to help when it would be of benefit to those we served.