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Ikshealthcaresystems
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Jacqueline Anderson-Courtney
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over 6 months ago

My advice to people interested in working at #IKSHealthcareSystems as a #CustomerServiceRep ...

You really get what you give. They will go to bat for you but you needed to do your part.

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Jacqueline Anderson-Courtney
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over 6 months ago

The biggest mistake I made as a #CustomerServiceRep at #IKSHealthcareSystems ...

Got a manager for a patient and i was really ablyle to resolve the issue!

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Jacqueline Anderson-Courtney
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over 6 months ago

It was really hump day! Angry patients and ph ringing as soon as you log in til you go home. Only to have other reps to spend 3? Min on a call as she was good at what she did but then would be laughing and prolonging rhe calls about other things unrelated.

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Jacqueline Anderson-Courtney
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over 6 months ago

It was really hump day! Angry patients and ph ringing as soon as you log in til you go home. Only to have other reps to spend 3? Min on a call as she was good at what she did but then would be laughing and prolonging rhe calls about other things unrelated.

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Jacqueline Anderson-Courtney
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over 6 months ago

We had a6 min to wrap up calls. The patients would sometime continue with their questions therefore sometimes it would take longer to wrap up the calls and have a satisfied customer.

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