I never felt like it was stressful. I looked at a busy day that I was helping people.

At the end of the call it ended on a positive note and the customer only wanted to talk with me in the future.

The cost workers, benefits, pay and the hours.

Every day at express scripts was stressful. There is no such thing as comfortable there

I was recognized by my manager when a trainer opportunity came available. He encouraged me to apply stating, "you've taught everyone on the team already." you'll be great as a trainer.

During training, the trainer told the class at least 20 times in one day to please keep the noise down. When I complained, I was told that it is a call center. I have worked in various call centers for over 20 years and the training class was by far, the worst behaved.

The benefit time began accruing immediately on hire.

When the cleaning crew ran the vacuum WHILE I WAS ON A CALL!!!