the 31st of Dec when everyone wants to pay their taxes before the new year and come in at the last minute. Or on the 31 of January when it is the last day for the first half payment. But most of the customers know they just have to wait their turn.

I never had any one getting angry with me. If a question comes up that I cannot answer I ask my boss to come and discuss the issue with the customer.

Everyone is very friendly to work with, Meet many people coming in to pay their taxes. Just enjoy being around everyone.