Be prepared to work hard,honesty is best the client is usually right and ask before you do something,esp if you know I wouldn't do it.

Allowing a last minute appointment to come in and letting a bather with a bad temper handle her. I went into another room and he came rushing in with the puppy. She was seizing and blue. I did CPR and got her breathing & rushed her to the vet. To this day I dont know the truth about what happened if she jumped off the table or what. He never told me. My insurance bought them a new puppy.

A stressful day was a power outage,a no show worker, or some other kind of disaster.

A stressful day was a power outage,a no show worker, or some other kind of disaster.

I didn't have much trouble with angry people mostly angry pets , cats especially.. That usually meant getting bitten or scratched. If it was an angry client,I would find out what the problem was and try to soothe ruffledfeathers & make it right

I owned and ran Auntie Lynn's house of pet grooming for 25 years before I closed my doors due to illness. I had enjoyed the people who worked for me and the people who trusted me with their animals..I loved the animals that I took care of and most of them returned that love.