7 Phrases To Avoid in Customer Service!!
This Creator is SO knowledgeable about Customer Service, and I love her style! 💖 We’ve all been in situations, either at work or as a Customer, where we experienced an awkward or tense moment and the wrong response was given. This video covers 7 phrases that can lead to trouble, and explains why these phrases are so incendiary! 🔥❤️🔥
✨ Have you been wondering what it is you said that caused that friction?? Maybe it was one of these!! Check out the video to learn more, and comment below with your own tips! ✨
What are some phrases you avoid in your own Customer Service work?? 🗣️ 🗯️ 🤔
#Customerservice #Retail #Jobsearch #Aboutmyjob #Advice #Motivation
@P M This is where Listening skills are important so we can use the correct phrases. Great post always, thank you.
I understand what you're saying IS impactful if you really know what they want/need. Learn how to listen....
Good stuff. Great delivery. Tips that are good in Customer Service and in Personal Life. Thanks for sharing @P M.
Awesome tips, especially about but cancelling the prior words.
When those phrases are used with an empathetic voice they’re great, I have heard cars use the same words and sound sarcastic.
I avoid love & hate, can’t and asking yes/no questions unless NO is an acceptable answer.
This is great . Thank you for sharing this , it's far too often we say the wrong thing not even realizing it, further escalating the issue ! This is a good video to reference!
Hi that is a great informative list of common questions customers ask in a Retail store and perfect answers to give customers with respect and empathy also understanding. Thanks for the video.