I used to work at a small bar that served food. I was working the Sunday shift, and it was usually slow. That is why we only worked with two people. My boss lives close by, and if the restaurant gets busy, we can call him, and he can help us.
It was one of the rare crazy Sundays. I was doing three people's jobs *(making drinks, answering the phone, hosting, running food, and taking care of tables).*The restaurant started filling up very quickly, and I could hear my heart rate rapidly!
My boss wasn't able to be there to help us! It was very stressful because some customers weren't happy with my poor service. The fact that I was the only person as a server and the other person was a service assistant. I had 14 tables at the same time. It took time to make a drink and deliver the food while the kitchen bell rang nonstop while I was making cocktails.
In the end, the rush ended without conflict. Eventually, the restaurant's pace slowed down. When I looked back that night, I didn't lose myself. I was calm, kind, and focused. Everybody got the right food and drinks with 20 minutes delayed. I was still providing service, and most people saw us as understaffed and working hard. #foodservices #foodservice #restaurant