Working remotely is becoming exceedingly popular.
In fact, 60% of employees who are working at least partially remotely would consider leaving their company for a remote job. Additionally, 80% of them would recommend remote working to their friends.
Some of the most sought-after remote jobs include customer service positions such as call center agents, customer support, and more.
This article will give you a list of the top 12 call center work-from-home jobs that are available right now.
Call center agents are customer service or sales professionals who handle a lot of inbound and outbound communication from customers to answer questions, solve problems, and sell products.
They communicate with customers through many different channels, including phone calls, emails, support tickets, SMS texts, live messages, and more.
Most call center agent positions require great interpersonal skills (also known as people skills), technical skills, and organizational skills. If you have experience working on computers, this will count in your favor.
Being a remote call center agent means that you’ll be communicating with customers from the comfort of your home since you’ll primarily be assisting them through the internet.
The average base salary for a call center agent is $35,921. However, depending on the company that you work for and the hours that you work, you could earn a lot more.
In addition to the base salary, 70% of call center agents report having medical benefits, and 63% of them report having dental benefits.
Here are the top 12 companies that are hiring remote call center agents right now.
Liveops is a modern call center that offers virtual call center and licensed insurance agent positions to people around the world.
Rather than being Liveops’ employee, you’ll become an independent contractor — meaning that you’ll enjoy the freedom of being your own boss and choosing your own hours.
The amount that you earn from Liveops will greatly depend on the number and length of calls that you make since you’ll be paid on a pay-per-talk-minute basis.
Concentrix is a business services company that specializes in business performance and customer engagement. It has numerous customer service, technical support, and sales representative roles available.
The company offers performance-based pay, which means that you’ll be able to earn more the better you perform.
Depending on your job type, there are also many additional benefits, such as health insurance, paid vacation, excellent career growth opportunities, and more.
UnitedHealth Group is a multinational managed healthcare and insurance company that offers insurance services and healthcare products. You can apply for a customer service rep position at this company.
In addition to offering competitive pay, the company also provides many financial benefits. These benefits include the potential to participate in its 401(k) plan, tuition reimbursement, paid company holidays, and more.
UnitedHealth Group has a thorough hiring process, so be sure to include both hard and soft skills on your resume to stand out.
TTEC is a customer experience technology and services company that has employees all around the world.
It offers customer service, sales representative, and consultant positions. TTEC is an industry leader, which means that its employees work with recognizable brands and have a lot of career development opportunities in various roles.
The company also offers a variety of health and wellness programs, local discounts, resources, and more.
Transcom is a global customer experience specialist that provides sales, technical support, and customer care services to clients.
The company has numerous work-at-home customer service representatives and social media recruitment positions that need to be filled.
At Transcom, you’ll be expected to work across various channels depending on the role that you get, including phone, email, social media, and more.
To be competitive for certain positions, you may be required to have some technical skills.
Learn more about which technical skills are high in demand and how you can include them in your resume.
Broadpath provides customer support to companies on a project basis. They offer remote customer service, telesales, and claims agent positions to international job seekers.
Although projects are temporary status, employees usually work full-time hours that average around 40 hours per week. However, there are also part-time opportunities available for call center positions.
Depending on the specific position that you’re applying for, you may need to have previous customer service experience.
Dell is a multinational computer technology company that develops, sells, supports, and repairs computers and related products.
Because of its multinational presence, the company has a lot of positions available globally — some being remote. You’ll either be working as a customer service or technical support representative.
Your salary will depend on the type of job that you apply for and the number of hours that you work. Some jobs will require entry-level experience, while others require higher levels of experience in certain fields.
Sutherland is a digital transformation company that delivers exceptional customer experiences for businesses. They have numerous remote customer service representative positions open.
To work at Sutherland, you need a PC that meets the minimum requirements and a high-speed internet connection. Employees get paid every two weeks, either via a pay card or direct deposit.
In addition to flexible scheduling, working at Sutherland offers paid training, paid time off, health benefits, and more.
VIPdesk is a company that offers customer care for well-known brands. Here, you’ll be working as a customer service representative to tend to clients’ needs.
With VIPdesk, you’ll be required to work on your computer a lot. So, your PC should meet their requirements, and you need to have good computer skills.
Full-time members get medical, dental, and vision insurance, and other benefits include paid vacation, holiday pay, and life insurance.
Planning on applying for this position? Learn how to include computer skills effectively on your resume.
Working Solutions is a provider of on-demand customer service reps and sales agents who work from home.
The company places a heavy focus on providing its agents with a healthy work-life balance where they get to choose how many hours and days they work per week.
If you decide to become a remote agent at Working Solutions, you’ll be working as an independent contractor, and your salary will depend on the number of hours you work, with an average pay of $15 per hour.
Momentum Solar is an alternative energy company that offers both in-office and remote job opportunities.
For many of its call center representative roles, Momentum Solar doesn’t only offer a base salary but an uncapped commission as well. Therefore, the harder you work, the more you can earn.
Many of these positions are entry-level, and you only need a reliable computer with a high-speed internet connection to qualify.
Randstad is a global HR service provider and staffing agency that serves clients in several different industries, including IT, finance, engineering, healthcare, legal, and logistics, as well as many Fortune 500 companies.
The company offers remote call center representative positions with excellent career development and growth opportunities.
Aside from development training, Randstad also offers comprehensive insurance packages, wellness programs, training, referral bonuses, and other benefits to its employees.
If none of the jobs listed above captured your interest, you can also find other remote call center or customer representative positions on Jobcase’s job board.
Follow these steps to search for remote jobs:
Go to the Jobcase job search, and insert your desired job title in the top text bar. Then, put in the word “remote” in the location text bar, and press search.
Make sure that the “remote work only” box is ticked underneath the Commute section. While the position may be remote, be aware that companies may be limited to select states or geographies that they can hire from.
You can also filter your level of experience under the Experience Level section based on your years of experience.
Look for jobs that have the light purple “remote” label underneath it. These are the positions that you’ll be able to do from home.
Work from home jobs competitive, regardless of your experience level or location. Get an edge on the competition by preparing your resume by tailoring it to match the job you're applying for.
If you're interested in one of the work-from-home call center jobs listed above, but not sure how to write a resume that’ll help you stand out? Learn exactly what needs to be included in your resume here.
Also, if you’d like to see what other work-from-home job opportunities are available, have a look at these 20 high-paying remote jobs.