5 Uber careers to consider for entry-level workers

Many workers looking to bridge their income with a side hustle turn to the Uber app to become rideshare drivers or delivery clerks. But did you know that there are several full-time Uber careers available for workers with little to no experience at their corporate offices, too? While it’s not easy to land a career at Uber, these positions come with many benefits and competitive salaries. Keep reading to learn how you can apply to work at Uber and start a career with this tech giant.

What is Uber?

Uber Technologies Inc. started as a ridesharing service. Individuals can request a ride using the app. When this happens, drivers who are nearby can accept the request and provide the customer with the ride. While Uber is similar to traditional taxi services, users can see how much they’ll have to spend on a ride instead of playing a guessing game. Uber users can also track the positions of their drivers to know how long they need to wait until they arrive. Today, Uber also provides delivery services via Uber Eats. Someone can start driving for Uber to provide rides or deliver food from restaurants.

What’s the difference between driving for Uber and having a career at Uber?

When people think of working for Uber, they often default to becoming an Uber driver. But earning money as an Uber driver isn’t the same as being employed by Uber directly. The first important difference is that Uber drivers aren’t employees. They’re self-employed contractors who get paid by Uber. Anyone can apply for an Uber driver job or at Uber Eats and land the gig if they pass the requirements. One of these requirements is to pass the Uber background check. However, candidates must also have the following qualifications:

• A valid driver’s license
• A vehicle with valid insurance (except if you provide delivery services with Uber Eats on a bike)
• Vehicle inspection There’s no interview or hiring process when you become an Uber driver. You won’t meet any hiring managers or speak to people at Uber directly — unless you experience issues with your application. But if you want a career working directly for Uber, you’ll need to go through the hiring process — just as you would with any other company. People who get employed by Uber are usually employees instead of self-employed contractors. There are several positions available in the company that have nothing to do with driving. That’s because Uber needs a huge staff team to support its business model. You’ll also get additional benefits and an hourly or annual wage when you work as an Uber employee. While drivers get paid per ride, employees have a flat wage.

Is Uber Corporate a good company to work for?

Should you consider working at Uber Corporate? Let’s see what past employees have said about working for this company. 93% of employees rate their experience as positive. They also rate the culture score A+. As an employer, Uber has received awards for:

• Career growth
• Diversity
• HR
• Global culture
• And more Plus, employees receive a good wage. The average salary across all departments is $133,607 per year. The average salary varies for each department. For instance, the legal department pays more than average for all companies compared to the sales department, which pays below average.

Why do people like working for Uber?

There are many perks to working at Uber. Reasons stated by past employees include, but aren’t limited to:

• An inclusive workplace where people feel welcome and part of the group
• The company helps people develop new skills in the workplace
• An open culture where you’re allowed to ask questions about anything People also enjoy the benefits packages at Uber. 87% of employees state they’re happy with their benefits.

What benefits do Uber employees get?

As an employee of Uber, you need to look at more than just your salary when considering a career at the company. Perks and benefits can be the difference between a job that helps you get by and a career that supports your life and future goals. Uber offers several benefits to its employees. They do this to encourage people to do their best work and stay motivated. First, you can expect comprehensive healthcare benefits. In addition to the usual insurance for healthcare, Uber will provide you with a monthly well-being reimbursement. This can help employees take a proactive approach to improving their overall well-being instead of only seeking treatment when they’re feeling unwell. Employees also get retirement and savings benefits. For instance, they get 401(k) plans and employee stock purchase plans. Uber also provides equity awards. To make sure employees come back to work refreshed every day, Uber gives paid vacation and sick leave to all employees. Plus, they give employees days off on voting days and local holidays. If you work at Uber for five years, they also allow you to take a four-week sabbatical. This sabbatical is available for every five years of service. The company also makes it easier for parents to establish a healthy work-life balance. New parents get paid parental leave, and parents who come back from leave get flexible work options to continue supporting their families. Because Uber provides services that can be useful for almost everyone, they give Uber Ride and Eats credits to their employees every month and on special occasions. You can enjoy free rides and deliveries regularly. Finally, Uber provides meals and snacks at the office for all employees to enjoy. This can help you reduce your grocery expenses and cut back on restaurant spending. For more information on the benefits you’ll get as a driver instead of an employee, make sure to read about the worker benefits offered to Uber drivers and Uber Eats workers.

Is it hard to get hired by Uber?

Uber employees seem so satisfied with their careers, but is it difficult to begin your career at this company? What you need to know is that Uber looks for “go-getters.” They want people who are willing to show up and contribute fully to the company. A good candidate for an Uber career is ambitious and driven. Before you apply, it’s important to understand Uber’s values. For instance, they believe great minds don’t think alike. This means they want people who are willing to speak their minds and think differently. They also want to employ people who care about the impact of their work. Candidates also need to have judgment. That’s because Uber looks for people who can make difficult decisions and tradeoffs. Other core values the company holds include:

• Safety
• Focusing on the details
• Being a part of something bigger
• Doing the right thing Because of their core values, it can be difficult to get hired. Uber carefully vets every candidate throughout the hiring process.

How to apply for a job at Uber

Have you decided to look for a career at Uber? If so, the first step you’ll need to take is to go to Uber Careers. That’s where you’ll find all the open roles. You’ll need to adjust your search based on:

• What roles you’re looking for
• Which locations you’re willing to work at
• What Uber office you’d like to work for (if you have a preference) To improve your chances of getting hired, keep the Offerings filter to “All.” Once you’re ready, hit “Apply” and look through the roles that suit you. Choose your role and follow the process outlined by the website. If your application is chosen, you’ll talk to a recruiter before going any further. At that point, if the recruiter feels like you’d be a good fit to work at Uber, you’ll get an interview with the hiring manager. During the interview, the hiring manager will expect you to use the Situation, Task, Action, Result (STAR) method to answer their questions. You’ll also need to expect a functional exercise or assessment depending on which role you applied for. Once you make it past the hiring manager, you’ll get to meet your potential team members. During the team interview, your potential coworkers will ask you more specific questions about how you’d handle your day-to-day tasks and challenges. After completing every interview round, all stakeholders will come together and make a hiring decision.

5 job examples to look for at Uber

Wondering what type of Uber careers to consider? Here are five examples to look for if you’re an entry-level worker or don’t have a college degree.

1. Account representative

Account representatives at Uber work in the sales department. This is a great role for someone who’s worked in sales before. If you have any type of customer-facing experience, consider applying for this role. Basic qualifications depend on the role. Some openings are for highly experienced account representatives, while others look for less experienced candidates. For instance, some roles only require one year of experience in sales or similar functions. There are other preferred qualifications, but they’re not mandatory. During your search, look for entry-level positions and stay away from senior openings — unless you’ve got a few years of sales experience under your belt.

2. Executive/administrative assistant

An executive or administrative assistant supports the leadership team in a variety of administrative tasks. If you have no experience assisting people in an office setting, start with an administrative assistant position before you try to move on to the role of an executive assistant. You’ll need strong communication skills to succeed in this role. Administrative assistants also need to be organized and efficient at managing their time.

3. Customer service representative/community support specialist

Want to work directly with Uber’s customers? If so, a role as a customer service representative or community support specialist could be a good fit for you. Whenever Uber customers need support, you’ll be their first point of contact. You need elevated computer skills and the ability to type quickly when you undertake this role. You also need to be passionate about helping people and finding effective solutions to their problems. Although Uber prefers that candidates have a bachelor’s degree, it’s not required to get hired for these types of positions.

4. Customer service specialist in safety

Some customer service representatives specialize in safety around incidents with users and drivers. In this role, you’ll take ownership of incidents involving the safety of customers as well as drivers who may be experiencing conflicts with a passenger. You need to have the ability to stay calm under pressure. Some situations will require you to act quickly and make difficult decisions. This can be a highly fulfilling career, but keep in mind that not everyone can handle the pressure that comes with this kind of responsibility.

5. Marketing associate

If you’re interested in the way people become customers, consider applying to become a marketing associate at Uber. Different types of marketing associates exist within the company. For example, CRM marketing associates specialize in customer relationship management, while some marketing associates deal with Uber memberships. At least some experience in customer service is required to be eligible for this role. Uber also prefers that candidates have a bachelor’s degree, but it’s not necessary to land this position.

How long is the Uber hiring process?

The length of the hiring process at Uber depends on what type of role you’re applying for. Not all roles require the same number of stakeholders to weigh in on the decision-making process. Tech roles will have a technical interview, which makes the process longer. Without that interview, you’ll still have to go through four rounds of assessments, conversations, and interviews. Your hiring process can also be shorter or longer depending on how urgently Uber needs to fill a role. Plus, it may be longer if more candidates have applied to the same position as you since the recruiters will need to go through several applications.

How do I pass an Uber interview?

Want to increase your chances of landing the job? Here are four tips to help you get hired and start your career at Uber.

1. Specify why you want to work at Uber

Before you draft a cover letter and apply for any role at Uber, consider why you want to work there. Yes, working there will get you a paycheck, but think deeper than that. Uber wants to hire Uber evangelists, which means they’re looking for people who care about the product. If you’re not sure how to approach this question, consider a time when Uber made your life easier. How has this impacted you personally? What do you imagine Uber should be in the next 10 years? While you talk with a recruiter, explaining how you see yourself contributing to the company is a vital step.

2. Understand the STAR method

During your interview with the hiring manager, Uber suggests using the Situation, Task, Action, Result (STAR) method to answer questions, especially about how you previously handled specific tasks or conflicts. Here’s how the STAR method works:

• Situation: Set the scene to explain the context of the task
• Task: Describe the purpose of the task
• Action: Explain what you did to tackle the task
• Result: Explain the outcome of your actions Using this method will help you stand out during the interview because it forces you to be specific with your answers.

3. Prepare for a functional assessment

Because Uber prefers to test candidates with functional assessments, prepare yourself for what this could look like. Functional assessments help evaluate how you’d handle specific scenarios in your position. Practice potential scenarios for a functional assessment in your head or with a friend. The specific scenarios you should practice will depend on the role you’re applying for.

4. Understand the core skills needed to succeed in your role

Once you make it to the team interview, your potential colleagues will ask you questions about the core skills you’ll need to be successful if you land the job. To be ready to speak to your potential future team with confidence, research these core skills ahead of time. Look into what it takes to develop these skills further, even if you already have them. Make sure you have answers ready for how these core skills will apply to you and your role and how they’ll help the entire team. Take screenshots of the job listing so you can refer to it later. Job listings should have a list of core skills to start you off in this research process. Research what other companies look for in this role to see if there are other core skills you’ll need to discuss.

Start a fulfilling Uber career today

If starting a career at Uber interests you, you can find several positions that don’t require several years of experience or college degrees. But it always helps to be as prepared as possible to stand out from other applicants. Join the Jobcase community to connect with like-minded workers and get support along your journey.